Vice President, Product Strategy & AI Innovation
Product Vision & Corporate Strategy
Develop and maintain a multi-year product strategy aligned with corporate growth objectives.
Define and communicate the long-term vision for the company's software portfolio and AI-first platform strategy.
Identify emerging market opportunities, customer needs, industry trends, and competitive threats.
Lead strategic planning activities related to product investments, innovation initiatives, and market expansion.
Serve as a key member of the executive leadership team contributing to overall corporate strategy.
Product Portfolio Leadership
Own product portfolio prioritization and investment decisions.
Establish portfolio governance processes to evaluate product opportunities based on strategic fit, customer impact, ROI, and competitive advantage.
Define product lifecycle strategies including growth, expansion, modernization, and retirement decisions.
Ensure all major product initiatives have clearly defined business cases, success metrics, and measurable outcomes.
AI & Innovation Leadership
Lead the company's AI transformation strategy.
Define the roadmap for AI-enabled workflows, autonomous agents, predictive analytics, and intelligent business automation.
Evaluate emerging technologies, partnerships, and acquisition opportunities that support the company's innovation objectives.
Establish frameworks for responsible, scalable, and commercially viable AI adoption across products and internal operations.
Product-Led Operating Model
Build and institutionalize a specification-driven product development process.
Establish standards for customer discovery, product requirements, solution specifications, acceptance criteria, and outcome measurement.
Create alignment between Product, Engineering, Customer Success, Professional Services, Sales, and Marketing.
Ensure product decisions are driven by customer outcomes, market opportunities, and business objectives.
Customer & Market Intelligence
Maintain direct relationships with strategic customers and industry leaders.
Lead customer advisory boards, product councils, and market research initiatives.
Develop deep understanding of commercial construction, HVAC, plumbing, electrical, mechanical, and field service industries.
Translate market intelligence into strategic product opportunities.
Commercial Leadership
Partner with Sales and Marketing on go-to-market strategy, positioning, packaging, pricing, and competitive differentiation.
Analyze product profitability, growth opportunities, and investment returns.
Support strategic customer engagements and major account opportunities.
Contribute to annual planning, budgeting, and forecasting activities.
Organizational Leadership
Lead Product Management, Product Operations, Business Analysis, User Experience, and Product Innovation functions.
Develop high-performing product leaders capable of translating business strategy into executable product plans.
Foster a culture of accountability, customer obsession, innovation, and continuous improvement.
Build cross-functional alignment across the organization.
Key Performance Indicators
- Annual Recurring Revenue Growth
- Product Gross Margin
- Product Adoption Rates
- Customer Retention and Net Revenue Retention
- Customer Satisfaction and NPS
- Product Portfolio ROI
- Strategic Initiative Success Rate
- AI Product Adoption Metrics
- Time from Concept to Approved Specification
- Innovation Pipeline Value