Vice President, Product Manager - Identity
About the role
Join a team shaping the future of identity data and security, where your product leadership and technical fluency can drive meaningful outcomes. You will help deliver seamless, trusted experiences for customers and employees while growing your career through high-impact work.
Job responsibilities
Own the product vision, strategy, and execution plan for identity data capabilities across verification confidence, resolution, graph, and consent management
Define and manage a prioritized roadmap that aligns to security, compliance, and business outcomes
Partner with engineering, design, analytics, and stakeholders to deliver reliable, scalable, and secure identity data solutions
Translate complex domain needs into clear product requirements, success measures, and delivery milestones
Launch new capabilities and continuously improve existing products using feedback, metrics, and operational insights
Establish and champion data governance standards, policies, and controls for the identity data domain
Define and monitor key performance indicators for product health, data quality, and business impact
Ensure products meet applicable privacy obligations, internal policies, and audit expectations
Communicate strategy, risks, trade-offs, and outcomes clearly in senior stakeholder and governance forums
Identify, assess, and mitigate risks related to data quality, access, privacy, and security
Stay current on industry trends and emerging technologies to maintain a forward-looking roadmap
Required Qualifications, Capabilities, And Skills
5+ years of demonstrated product management experience in identity, data management, or related technology domains
Strong understanding of identity verification concepts, identity resolution, identity graphs, and consent management
Experience leading cross-functional delivery across product, engineering, and stakeholder groups in large organizations
Ability to define product roadmaps and drive measurable business and risk outcomes
Technical fluency with modern data platforms, cloud architectures, and data pipeline technologies
Knowledge of data governance frameworks, privacy obligations, and compliance considerations for sensitive data
Strong analytical and data-driven decision-making skills, including defining and using product metrics
Excellent written and verbal communication skills, including explaining complex technical topics to diverse audiences
Proven stakeholder management and collaboration skills, including influencing without direct authority
Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field, or equivalent professional experience
Preferred Qualifications, Capabilities, And Skills
Experience building and launching complex technology products in regulated industries
Advanced degree in a technical, analytical, or business discipline
Familiarity with identity and access management standards, protocols, and frameworks
Experience applying machine learning or artificial intelligence to identity, fraud, or risk use cases
Knowledge of graph-based data models for identity resolution and relationship mapping
Hands-on experience with agile product development practices at enterprise scale
About Us
We are a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
About The Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction. We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.