Vice President, Pharmacy Solutions - Specialty Pharmacy

Core Duties/Responsibilities

• Strategic Pharmacy Solutions Leadership
• Lead the continued growth, optimization, and performance of PRO-spectus’ established pharmacy business and pharmacy solutions capabilities.
• Advance the pharmacy solutions roadmap, including service offerings, operational capabilities, pharmacist-led support models, technology needs, licensure maintenance, quality requirements, and growth priorities.
• Partner with the CEO and Executive Leadership Team to establish pharmacy solutions objectives, annual goals, financial targets, and long-term growth plans.
• Evaluate client needs, operational feasibility, pharmacy requirements, regulatory requirements, and financial impact for new or expanded pharmacy service lines.
• Represent pharmacy capabilities in internal strategy discussions, external client conversations, and business development opportunities.
• Pharmacy Solutions Business Development and Growth
• Partner with Business Development to position, market, and sell PRO-spectus’ pharmacy solutions to prospective and existing clients.
• Support the development of pharmacy-related proposals, scopes of work, pricing models, implementation plans, and client presentations.
• Identify new revenue opportunities tied to pharmacy services, dispensing operations, patient access support, specialty pharmacy coordination, pharmacist-led patient support models, and related business capabilities.
• Assess client needs and evolve pharmacy service models that are operationally feasible, scalable, compliant, and financially sound.
• Optimize and scale repeatable pharmacy service offerings and delivery models that support growth across multiple clients and therapy areas.
• Maintain and enhance pharmacy policies, procedures, workflows, training materials, and documentation standards for pharmacy services.
• Ensure documentation of pharmacy services, interventions, patient education, and other relevant activities to support reporting to clients, internal stakeholders, and relevant partners.
• Establish, monitor, and refine pharmacy performance metrics and outcome measures that demonstrate the value, quality, and effectiveness of pharmacy solutions.
• Pharmacy-Enabled Patient Support Program Development
• Lead the continued optimization, expansion, and performance management of pharmacy-enabled patient support services that support patient access, adherence, education, and therapy support needs.
• Maintain and enhance the operational infrastructure required to support PRO-spectus’ current dispensing pharmacy operations and future pharmacy solutions growth.
• Oversee pharmacy-related licensing, accreditation readiness, vendor relationships, systems, documentation standards, reporting processes, and compliance controls.
• Ensure dispensing operations and any pharmacy-enabled programs maintain appropriate policies, procedures, controls, third-party contracting oversight, and Drug Supply Chain Security Act requirements as applicable.
• Ensure pharmacy operations are structured to comply with applicable federal and state pharmacy regulations, Board of Pharmacy requirements, pharmacy documentation standards, client requirements, and industry standards.
• Pharmacy Operations and Infrastructure
• Lead the ongoing optimization and performance management of pharmacy operations, dispensing workflows, staffing models, systems, policies, and procedures.
• Optimize scalable pharmacy operating models that support dispensing operations, client delivery, quality, timeliness, compliance, patient outcomes, and financial performance.
• Ensure dispensing operations and any pharmacy-enabled programs maintain appropriate policies, procedures, controls, third-party contracting oversight, and Drug Supply Chain Security Act requirements as applicable.
• Ensure pharmacy operations are structured to comply with applicable federal and state pharmacy regulations, Board of Pharmacy requirements, pharmacy documentation standards, client requirements, and industry standards.
• Pharmacy Licensure and Regulatory Readiness
• Lead ongoing efforts to maintain, renew, and monitor pharmacy licensure across states.
• Maintain oversight of state Board of Pharmacy requirements, timelines, documentation, renewals, reporting obligations, and operational readiness requirements.
• Ensure licensure maintenance is integrated into pharmacy solutions roadmaps, new client implementations, service-line expansion, and operational planning.
• Ensure pharmacy operations are appropriately credentialed and accredited based on dispensing requirements.
• Identify licensure-related risks, dependencies, and business constraints, and communicate implications to executive leadership.
• Support inspections, audits, Board of Pharmacy inquiries, remediation activities, and other regulatory interactions related to pharmacy licensure, dispensing operations, and pharmacy-enabled services.
• Financial and Performance Management
• Own pharmacy solutions business performance, including operating budgets, revenue goals, cost management, productivity, service-level performance, pharmacy quality measures, and outcome reporting.
• Develop and manage pharmacy solutions budgets, forecasts, staffing plans, and resource models.
• Evaluate vendor contracts, technology investments, licensing costs, pharmacy service needs, and operational expenses to ensure alignment with business goals.
• Build business cases for pharmacy solutions investments, new capabilities, licensure expansion, service expansion, and operational improvements.
• Compliance, Quality, and Risk Management
• Ensure pharmacy operations comply with applicable state and federal pharmacy regulations, Board of Pharmacy requirements, company policies, client obligations, documentation standards, privacy requirements, and industry standards.
• Partner with Compliance, Legal, Quality, and Operations to maintain appropriate controls, documentation, audit readiness, quality processes, and risk mitigation practices.
• Ensure pharmacy operations remain aligned with applicable state-specific licensure requirements and regulatory expectations.
• Identify pharmacy-related business, operational, regulatory, licensure, quality, documentation, and client delivery risks and develop mitigation plans.
• Technology, Documentation, and Reporting
• Partner with Technology and Operations to optimize technology solutions necessary for pharmacy services, including workflow enablement, reporting, billing-related functionality, documentation tools, and data integration.
• Ensure systems support compliant documentation of pharmacy services, interventions, patient support activities, dispensing-related activities, and client reporting needs.
• Support the development and refinement of dashboards, reporting processes, and data structures that demonstrate the value of pharmacy operations and pharmacy solutions.
• Team Leadership
• Lead, develop, and scale high-performing pharmacy solutions teams aligned with PRO-spectus’ growth strategy.
• Evaluate and evolve the pharmacy organizational structure, roles, responsibilities, staffing plans, and succession planning.
• Ensure team members have the necessary skills, knowledge, and resources to achieve their goals and contribute to PRO-spectus’ success.