Vice President, Operations (National)

Job Summary

This is a senior leadership operations position responsible for inbound and outbound warehouse, fleet services, facilities management (including building, grounds, power industrial equipment, sanitation, security), beverage services, transportation (including routing, delivery, and backhaul), operations systems and related third party providers.

Responsibilities

• Achieves performance key metrics, expense and revenue management
• Strategic execution of local and corporate initiatives
• Compliance with government regulations
• Safety and security of the building, its contents and people
• Management and direction of staff
• Prepares and executes an annual profit plan with direct input from the management team
• Oversees budget management including labor, benefits, supplies, company assets, capital investments, depreciation, maintenance and repair, and third party contracts
• Evaluates fiscal metrics and adjusts activities to meet or exceed performance expectations
• Collaborates with other departments as necessary to ensure upgrades and repairs are completed efficiently and effectively
• Strategically adjusts departments’ activities, policies and practices to meet or exceed key performance metrics and customer satisfaction goals
• Supports other departments in the achievement of goals
• Analyzes the growth of operating company against facility size to maintain proper storage, receiving, and shipping capabilities for present and future business
• Champions efficiency ideas, cost reduction measures and assists with the implementation of changes within areas of responsibility
• Identifies problems and proposes solutions to other members of senior management
• Conducts audits ensuring all required inspections and documentation are completed accurately (including, but not limited to, food safety documentation, DOT records, EPSM, PSM, etc.) and retained to ensure a minimum potential for loss
• Maintains contingency systems/practices/protocols are in place to eliminate business disruption
• Inspects emergency response or crisis management activities
• Develops and maintains liaisons with local emergency management and other entities to facilitate plan development and response effort coordination
• Assists safety manager with training initiatives
• Communicates with merchandising, sales management and marketing associates to collaboratively resolve any customer or delivery opportunities or issues
• Visits customer locations and meets with customers to address issues and assess delivery difficulty
• Participates in company decisions as a member of senior staff
• Where applicable, oversees or participates in the interpretation, adherence, and negotiation of the collective bargaining agreement
• Participates in grievance or arbitration proceedings
• Maintains associate relations through regular department meetings
• Establishes on-going interaction
• Keeps open communication channels with associates by answering questions and explaining policies and procedures
• Maintains associate morale
• Interprets trains and consistently enforces company policies and procedures
• Performs management functions of staff selection, compensation, development, discipline, performance reviews and/or terminations

Qualifications

• Education: Bachelor’s degree preferred, but not required, in business administration, supply chain management, operations management or equivalent combination of education and related experience
• Experience: 7 years operations experience
• Professional Skills: Demonstrated progressive levels of management experience, ability to read, comprehend, write and speak English, write reports, business correspondence, and procedure manuals, effectively present information and respond to questions from groups of managers, clients, customers, and the general public, add, subtract, multiply, and divide into all units of measure, use whole numbers, common fractions, and decimals, solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists, interpret a variety of instructions furnished in written, oral, diagram, or schedule form, proven knowledge of spreadsheet software and word processing software, and the ability to learn Sysco technology software and programs, must have excellent computer skills, working knowledge of Federal Motor Carrier Safety Regulations, as well as environmental regulations/legislation and governing bodies, successful engage and lead individual and team discussions and meetings, apply all relevant policies in a consistent, timely and objective manner, capable of working with peers and associates from other departments, operating companies, corporate and the business community proactively and constructively, work in a disciplined manner and capable of following established procedures, practices and comply with local, state and federal regulations, manage the pressures and stress associated with a deadline-oriented atmosphere and customer service issues, demonstrates skill in making independent decisions in support of company policies and procedures promptly
• Physical Demands: Regularly required to talk or hear, frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms and climb or balance, occasionally required to stoop, kneel, crouch, or crawl, must occasionally lift and/or move up to 50 pounds, occasionally exposed to wet, hot, extreme cold and/or humid conditions; and moving mechanical parts and may be required to work in confined spaces, works non-traditional business hours including evenings, nights, weekends, holidays and on-call, occasionally exposed to high, precarious places, periodically exposed to fumes or airborne particles, the noise level in the work environment is usually moderate