Vice President Operations

Vice President of OperationsCompany: Outreach Education, LLCLocation: Jacksonville, FL (HQ) | ~10% Travel (South Carolina)Reports To: Chief Executive Officer (CEO)Compensation: $125,000 – $135,000 Base Salary + Up to $20,000 Annual Performance Bonus + Comprehensive Benefits PackageTeam Oversight: HR, IT, Facilities, Marketing & Communications, External Agencies Role OverviewThe Vice President of Operations directs non-academic infrastructure, human resources, network marketing, legal compliance frameworks, and logistical systems for our growing educational network (5 public charter schools across two states, plus a new K-8 Christian school launching Fall 2027). Serving on the executive leadership team alongside the Chief of Schools and CFO, this role reports directly to the CEO to build scalable standard operating procedures (SOPs), direct network marketing and recruitment strategies, lead shared services, and insulate instructional leaders from administrative friction. Key ResponsibilitiesOperational Systems, SOPs & Compliance: Audit, document, and enforce network-wide non-academic SOPs; deploy AI workflow automation; maintain Employee Handbooks, Code of Ethics, Title IX oversight, EEOC compliance, and network safety and emergency response protocols. Marketing, Enrollment & Data Compliance: Lead network-wide marketing, brand management, and student recruitment campaigns, directing internal marketing personnel and external marketing agencies to drive lead generation. Manage enrollment tech stacks, Student Information Systems (SIS), registration SOPs, registrar training, and state/authorizer FTE funding data submissions. HR & Shared Services Operations: Lead top-of-funnel talent sourcing, candidate screening, background checks, digital onboarding, credentialing, and staffing vendor SLAs. Support the CFO on corporate payroll processing, Workers’ Comp, and FMLA administration. Departmental Leadership (IT & Facilities): Direct the IT Director and Director of Facilities across physical plant upkeep, capital projects, leases, IT hardware lifecycles, cybersecurity, campus aesthetic standards, and event logistics. 2027 School Launch Management: Own non-construction operational readiness, FF&E procurement/installation, IT deployment, and initial marketing and registration systems for our new K-8 Christian school campus. Financial & Cost Management: Oversee operational spend caps, facility budgets, vendor contracts, and partner with the CFO to optimize labor utilization across shared services.Qualifications & ExperienceRequired: Bachelor’s degree; 5–10 years of progressive leadership experience in operations, marketing management, logistics, HR compliance, or organizational leadership. Proven track record in SOP development, marketing/vendor management, multi-site shared services, and regulatory compliance (EEOC/Title IX/FMLA). Preferred: Leadership experience in corporate service networks, multi-unit operations, logistics, healthcare administration, EMOs/CMOs, or military logistics.