Vice President of Technology & Innovation

Application Deadline: 30 October 2026 • Department: NOC • Location: Louisiana

About the role

The Vice President of Technology & Innovation is responsible for defining ITC's technology direction and ensuring the company remains ahead of changes in technology, platforms, automation, and AI as ITC scales toward $100M and beyond. This leader owns ITC's technology strategy, architecture, platform direction, AI and automation strategy, technical innovation, and technology lifecycle. The VP works across departments to turn emerging technology and technical expertise into scalable capabilities, standards, automation, and competitive advantages for ITC and its clients. This is not a day-to-day delivery or escalation role. The VP of Technology & Innovation is responsible for determining where ITC is going technologically and building the capabilities required to get there.

Role Boundaries: The Vice President of Technology & Innovation owns technology strategy, technology stack and systems, architecture, AI and automation, internal technology, cybersecurity, and innovation. This role does not own Service Delivery, Project Delivery, routine client remediation, vCIO/client relationship management, or AC&S delivery. This role works closely with Operations, Proactive Services, Client Success, vCIO, and Revenue teams to ensure technology strategy is effectively translated into execution and client outcomes.

Responsibilities

• Technology Strategy & Roadmap: Develop and own ITC's company-wide technology strategy and multi-year technology roadmap; translate company growth objectives into technology priorities, investments, and capabilities; identify technologies ITC should adopt, standardize, consolidate, or retire; maintain visibility into major technology trends and their potential impact on ITC and its clients; establish clear annual and quarterly technology priorities with measurable outcomes; advise the COO and executive leadership on technology opportunities, risks, investments, and strategic decisions.
• Technology Standards & Architecture: Establish ITC's technical architecture and approved technology direction across core technology disciplines; partner with Proactive Services to translate architecture and technical direction into measurable client standards and controls; establish reference architectures, approved technology stacks, platform requirements, and lifecycle strategies; coordinate designated