Vice President of Operations

Responsibilities

• Oversee day-to-day operations across two locations
• Lead, develop, and hold accountable location operations managers
• Own operational KPIs and drive measurable performance improvement
• Improve job costing accuracy and gross margin performance
• Standardize processes, workflows, and reporting systems across both locations
• Oversee scheduling, personnel, and capacity planning
• Partner with ownership on strategic growth initiatives and expansion
• Strengthen hiring, onboarding, and leadership development systems
• Improve AR performance and overall operational cash flow discipline
• Ensure compliance, documentation accuracy, and quality control standards
• Oversee and contribute to sales, marketing, and business development efforts

Qualifications

• Experienced multi-location operations leader in a service-based business
• Strong financial acumen with full PL ownership experience
• Systems-driven, process-oriented, and execution focused
• Efficient and adaptable, with the ability to quickly learn and implement multiple software platforms
• Proven experience managing and leading entire teams across multiple departments
• Confident leader who holds managers accountable and drives performance
• Comfortable traveling between locations
• Hands-on when necessary, while capable of thinking strategically
• Clear communicator who builds alignment, ownership, and results