Vice President of Operations

About the role

At Muncie Power, our products play a critical role in our society by powering the vehicles that develop key infrastructure, putting out dangerous fires, fixing the power lines that power our homes, and hauling away our garbage. Every team member at Muncie Power understands how important the success of our customers is to their communities. And that inherent value is carried throughout each team to ensure we’re providing the best for our customers.

Responsibilities

• Provides strategic and tactical leadership for all operational functions across the organization.
• Responsible for driving operational excellence, safety, quality, customer satisfaction, productivity, inventory management, and financial performance while supporting the company's long-term growth strategy.
• Partners with executive leadership to establish business objectives and ensures operational capabilities are aligned to meet customer expectations, business goals, and profitability targets.
• Participates in the development and execution of corporate strategy, objectives, and annual operating plans.
• Establishes operational goals, key performance indicators (KPIs), and performance expectations across all operations functions.
• Develops and executes long-term operational strategies that support growth, scalability, and continuous improvement.
• Serves as a key member of the executive leadership team and contributes to overall business planning and decision-making.
• Directs and oversees all manufacturing, distribution, warehouse, supply chain, quality, and continuous improvement activities.
• Ensures safe, efficient, and cost-effective operations across all facilities.
• Leads Lean Manufacturing, Six Sigma, and continuous improvement initiatives to improve productivity, quality, and customer service.
• Identifies and implements process improvements that reduce waste, improve throughput, and increase operational effectiveness.
• Monitors operational performance and takes corrective action as needed to achieve business objectives.
• Champions a culture of quality, accountability, and customer satisfaction.
• Ensures operational processes consistently meet customer requirements and quality standards.
• Partners with Sales, Engineering, Customer Service, and Product Management to support customer needs and business growth.
• Leads efforts to improve on-time delivery, product quality, and overall customer experience.
• Develops and manages departmental budgets, capital expenditures, and operational spending.
• Drives productivity and cost management initiatives while maintaining quality and service levels.
• Monitors operational performance against financial targets and identifies opportunities for improvement.
• Evaluates capital investments and operational initiatives based on financial return and strategic value.
• Builds, develops, and leads a high-performing operations leadership team.
• Provides coaching, performance management, succession planning, and leadership development for direct reports.
• Promotes employee engagement, accountability, and a culture of continuous improvement.
• Ensures workforce planning aligns with organizational objectives and future business needs.
• Ensures compliance with all applicable safety, environmental, regulatory, and company requirements.
• Champions a strong safety culture and continuous improvement in workplace safety performance.
• Maintains compliance with quality systems, operational procedures, and regulatory standards.
• Communicates operational performance and initiatives to executive leadership.
• Collaborates with all functional areas to ensure alignment and achievement of company objectives.
• Represents Operations in customer meetings, strategic planning sessions, supplier discussions, and industry events as needed.

Requirements

• Bachelor's degree in Business, Operations Management, Supply Chain Management, or a related field required.
• MBA or advanced degree preferred.
• Minimum of 10