Vice President of Operations

Associa · Minneapolis, MN · 1 wk ago

ManagementFull-time

About the role

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities.

The Vice President of Operations is a key position on LHR's leadership team. This role leads LHR departments in material procurement, national vendor partnerships compliance, subcontractors, and warranty. The position requires extensive background in construction, disaster recovery, and emergency response, with willingness and ability to travel 60% of the year.

Responsibilities

Manage a team of support personnel
Responsible for warranty claims
Responsible for subcontractor correction (including escalated/removing subcontractor from site) as it relates to the contractual agreement
Finding and identifying new subcontractors in all markets
Vetting all subcontractors – collaboration with all departments
Risk management as it relates to subcontractor verification
All subcontractor agreements and change orders go through operations
All purchasing (central location) including: HO-6 packages in collaboration with the Project Manager to ensure purchasing is within budget; Work Order System to be established by Finance
Collaboration with construction permitting for specific jobs – some require emergency permitting
All county, state, and federal licensing agreements
Open and close projects in Procore
Coordination with Construction and Project Directors
All equipment rental coordination
Program/vendor rebates
National vendor relationships
P&L ownership and resource allocation of operations department
Become a proficient Procore Superuser
Coordination with Construction and Estimating
Documentation in Procore
On-call rotation

Requirements

Disaster recovery construction experience required
8–10 years of directly related construction, restoration, reconstruction, or disaster recovery experience, including field operations experience
Project take-offs and in-depth knowledge of construction materials
Knowledge of remodel, reconstruction, and restoration projects, including documentation, safety requirements, reporting, and regulatory compliance
Knowledge of OSHA worksite and personal safety requirements
Knowledge of state and local governmental safety requirements (a plus)
Proficiency in Microsoft Office, including Word and Excel
Knowledge of Procore (a plus)
Effective communication with internal and external customers and clients
Professional communication, interpersonal, customer service, written, and verbal skills
Ability to interpret and execute verbal and written instructions
Strong time management, prioritization, and organizational skills
Self-motivated, proactive, detail-oriented, and a team player
Must be able to wear required safety gear while on job sites
Ability to safely operate, climb, and perform work on ladders (1–2 stories, 24–28 feet)
Ability to operate a smartphone and email for day-to-day operations, communications, and expense reporting
Must be able to operate a vehicle and travel between locations
May be required to provide own basic tools (power drill, power saw, screwdrivers, level, hammer, etc.)
Must be able to lift and carry up to 20 pounds on a frequent basis and perform physical activities including sitting, standing, bending, pulling, pushing, grasping, twisting, reaching, walking, stooping, kneeling, and climbing
Must be able to use hands and fingers to input data into information systems and communicate effectively to gather and provide operational information
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Travel requirements

Approximately 60% travel is required. Extensive travel may be required during hurricane season and active catastrophe events. Candidates must be able to travel on short notice in support of disaster recovery and emergency response operations.

Working conditions