Vice President of Marketing
Relief Mental Health · Oak Brook, IL · 1 wk ago
On-siteMarketingFull-time
Key Responsibilities
- Develop (in collaboration with the executive team) and execute a comprehensive marketing strategy aligned with business goals, patient acquisition, census growth, and revenue objectives.
- Lead integration and collaboration across marketing, sales, and admissions functions to ensure a unified and seamless experience from outreach to enrollment.
- Develop and maintain regular performance reports and dashboards that track KPIs across marketing, admissions, and sales efforts to inform strategic decisions.
- Own the digital marketing roadmap, including SEO/SEM, paid media, email marketing, display advertising, website management, and analytics.
- Leverage data and technology to optimize campaigns, improve patient acquisition, and reduce cost per acquisition.
- Evaluate and implement martech solutions (e.g., automation and analytics tools) to enhance marketing operations, lead conversion, and attribution modeling.
- Develop and execute a comprehensive social media strategy to enhance brand visibility, reputation, and engagement across all platforms.
- Ensure consistent, clinically-focused, mission-aligned storytelling and creative content that connects with diverse audiences.
- Monitor trends and analytics to continually improve performance and community engagement.
- Oversee the creation and distribution of compelling PR campaigns, press releases, executive communications, and brand messaging.
- Cultivate strategic relationships with media, partners, and influencers in the mental health and wellness space.
- Lead the CRM and marketing automation strategy to drive personalized engagement, improve lifecycle marketing, and boost retention.
- Integrate lead scoring, segmentation, and behavior tracking to support pipeline conversion and maximize revenue per patient.
- Ensure all communications and systems are HIPAA-compliant and privacy-first.
- Support and collaborate with the sales team to hone market positioning and collateral, in order to meet and exceed patient census growth goals.
- Create alignment between marketing-generated leads and admissions workflows to maximize conversions.
- Analyze and report on funnel performance, providing visibility into lead sources, conversion rates, and occupancy trends.
Requirements
- 7+ years of progressive marketing experience
- Proven experience in behavioral health highly-preferred
- Deep knowledge of digital marketing, CRM systems, martech platforms, and marketing analytics
- Strong command of social media strategy and community management across B2C channels
- Demonstrated success leading cross-functional teams including marketing, sales, and admissions
- Strong data and reporting skills, with the ability to generate executive-level dashboards and insights
- Excellent leadership, strategic thinking, and communication skills
- Passionate about mental health and improving access to care
Preferred Qualifications
- Experience with comprehensive CRM software suites, automation tools and middleware
- Familiarity with HIPAA-compliant marketing and privacy regulations
- Previous experience in a high-growth or multi-location healthcare organization