Vice President of Hospitality Operations

Job Summary

The Vice President of Hospitality Operations will lead a high profile, national hospitality program based out of the Northern California Bay Area. This role carries full operational accountability for performance, client partnership, culinary excellence, and team alignment across multiple cities and potentially around the world in a complex and fast-moving environment.

Key Responsibilities

• Lead and align Senior Directors across a national hospitality program with global reach
• Drive operational excellence in food and beverage, service standards, and client engagement
• Adapt quickly to shifting priorities and client expectations
• Oversee food quality, allergen protocols, safety, and culinary integrity
• Build executive-level client relationships
• Navigate high pressure dynamics with composure
• Balance long term strategy with disciplined daily execution
• Drive performance, financial outcomes, and accountability while protecting culture
• Represent hospitality excellence from frontline operations to executive stakeholders

Ideal Candidate Profile

• District Manager experience or above, ideally at VP or comparable scope
• Demonstrated accolades in hospitality or culinary excellence
• Deep operational background with culinary foundation preferred
• Experience in complex, client driven hospitality environments
• Strong command of allergens, food safety, and quality standards
• Strategic thinker who operates well in ambiguity
• Highly organized and execution oriented
• Cofident communicator with credibility from frontline teams to CFO level
• Quality driven, energetic, and steady under pressure
• Balances hospitality heart with operational discipline
• Calm, resilient, adaptable, and strong across multiple dimensions

Benefits

• Medical
• Dental
• Vision
• Life Insurance/AD
• Disability Insurance
• Retail Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commute Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

About the Role

Qualifies candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Contact

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