Senior Vice President of Hospitality Operations

About the role

In this role, you’ll be a key part of our team, ensuring that every guest leaves with a lasting impression. Your voice matters here—use it to build the future, make an impact, and continuously improve the guest experience.

Responsibilities

• Leads the Hospitality Divisional Leaders team.
• Accountable for the performance and results of operations within Geronimo Hospitality Group.
• Primarily provides leadership through subordinate managers.
• Represents Geronimo Hospitality Group as an active and engaged member of Ironworks Asset Management’s Department Leadership Team.
• Oversee performance measurements to ensure that each property operates within approved budgets and is competitive in their respective comp sets.
• Participates in and integrates Living as a Leader concepts into all levels of management.
• Manage and coordinate various Business Development projects, including but not limited to planning, proformas, timelines, team coordination and synergies.
• Works closely with the Development Department to achieve company Business Development goals.
• Guides Leaders through the annual budgeting process and ensures financial responsibility and adherence to budgetary goals.
• Works with Executive Management and Department Head teams to strategize, brainstorm and implement company vision and strategy.
• Directs Leaders in revenue growth, market share performance and sales initiatives to achieve desired outcomes.
• Develop and train effective Leaders who embrace accountability for their division’s performance.
• Provide leadership oversight on special projects, transitions, and new property openings.
• Ensure that operating plans and budgets for each location are completed on a timely basis and each operations team is successfully implementing such plans for maximum performance.
• Design and implement monthly reviews of operating and financial performance to be presented to the COO.
• Develop a cost-effective approach to repair, maintenance, and construction services, ensuring the highest value-added services in these areas. Work with Hendricks Commercial Properties Facilities team to protect and maintain assets.
• Regularly travel to each property for property inspections, evaluation of customer service levels and overall performance.

Requirements

• Education: Bachelor’s degree in hospitality management or business Administration or equivalent of education and work experience.
• Experience: Minimum 10 years of Full-Service Dining, Luxury Hotel, and/or Full-Service Resort Management experience; must include Senior Leadership experience. Minimum 5 years overseeing multiple Full-Service Dining, Luxury Hotel and/or Full-Service Resort properties. Experience in analyzing financial reports and establishing operational budgets. Experience in a complex, fast paced environment. Ability to apply principles of logical thinking to define problems, collect pertinent data, establish facts, draw valid conclusions, and initiate appropriate course of action. Effectively convey ideas, vision, and goals to a diverse group of personalities. Opera and Toast POS knowledge and experience preferred. A demonstrated record of success in achieving financial, operational and customer service goals.
• Mandatory Requirement: U.S. Work Authorization (required).

Qualifications

Must have a valid driver’s license and reliable transportation to commute.

Skills

• Proficiency in Microsoft Office including Word, Excel, and Outlook.

Benefits

We believe in rewarding effort and skill. Our team enjoys Employee Discounts, Paid Time Off, Training & Development Opportunities, 401K, Medical Benefits, 24/7 Online Care, Pet Insurance, and more.

Pay

TBD

Schedule

TBD