Vice President of Food and Beverage

About the Role

The Vice President of Food and Beverage is responsible for assisting in overseeing all day-to-day operations and coordination of multiple resort dining outlets, ensuring every guest experience is memorable. This position plays a key role in the Food and Beverage Department as part of the executive management team, overseeing a hierarchy of dining outlets including Forbes 4 and 5 star/AAA 4 and 5 diamond outlets to high-end casual dining.

Responsibilities

• Delivers internal and external guest service the Nemacolin way, going above and beyond for associates and guests.
• Actively builds and retains guest relations while mentoring employees to provide superior guest service.
• Oversees all day-to-day food and beverage operations, including restaurants, room service, mini-bars, banquets, lounges, and beverage outlets.
• Communicates directly and on behalf of the owner, executives, associates, and family members on matters related to the owner’s interests.
• Meets all financial goals in accordance with the budget.
• Works closely with the Resort Executive Chef and Managing Director to foster teamwork.
• Completes critical deliverables with a hands-on approach, including drafting correspondence and facilitating team leadership.
• Approves all schedules created by the management team and ensures accurate and timely payroll submission.
• Communicates resort news to associates as needed and attends mandatory meetings.
• Follows up on guest concerns in a timely manner and assists in creating the yearly operating budget.
• Demonstrates attention to detail, multi-tasking in high-pressure situations, and maintains confidentiality.
• Utilizes critical thinking, analysis, and problem-solving for complex decisions.
• Exhibits outstanding time-management skills to handle numerous tasks and deadlines effectively.
• Handles confidential information with discretion and tact.
• Ensures compliance with training requirements (RAMP, ServSafe, Knife and Blade, etc.).
• Works as part of the line staff when needed, ensuring timeliness, efficiency, and product integrity.
• Provides coaching and feedback to the food and beverage management team during training and service recovery.
• Reviews daily financial reports and provides instructive feedback and recommendations.
• Manages kitchen expenses to maximize profitability while delivering high-quality products.
• Assists in other departments as needed based on business levels and resort needs.
• Ensures proper labeling, dating, and storage techniques for food safety.
• Produces consistent, high-quality products and innovates culinary trends.
• Upholds and ensures compliance with all company and departmental policies and procedures.
• Conducts routine safety and sanitation inspections to meet or exceed health and safety regulations.
• Ensures Forbes Five Star and/or Four Diamond standards are achieved and sustained.
• Engages with associates to create a positive work atmosphere and provides feedback on associate engagement.
• Creates work schedules to ensure adequate staffing and oversees fine dining service standards.
• Communicates effectively and professionally with external contacts and all levels of associates.
• Uses all required office and kitchen equipment efficiently.

Requirements

• Relevant food and beverage qualifications and previous hospitality leadership experience.
• 6-8 years of restaurant leadership experience, with at least 2 years overseeing multiple outlets.
• Experience in a Forbes four or five-star rated restaurant preferred; superior customer/guest service experience required.
• Outgoing personality with knowledge of superior customer service training.
• Superior communication skills and ability to manage workflow while developing positive front-of-house (FOH) and back-of-house (BOH) relationships.
• Must be at least 18 years of age.
• Ability to work varying shifts, including evenings, weekends, and holidays.
• Must speak English fluently.
• Ability to perform basic mathematical functions.
• Knowledge of and ability to operate Microsoft Office Programs (Word, Excel, PowerPoint, etc.).
• Proven track record of staff development and retention.
• Demonstrates sound judgment and decision-making skills in directing administrative tasks.
• Must be able to lift, push, pull, or carry 5-30 lbs.
• Ability to stand continuously for 95% of the shift, operate equipment for 15%, kneel for 20%, bend for 50%, climb for 35%, and drive for 0% of the scheduled shift.

Benefits

• Competitive compensation and comprehensive benefits offerings.
• Attractive 401(k) program and paid time off.
• Housing, educational, and professional development support.
• Savings across resort dining, retail, spa, and experiences.
• Exclusive access to The Rec Center, The Market, The Pub, and the Wisteria associate community.

About Nemacolin

A private, family-owned, and woman-owned luxury resort unlike any other in the hospitality industry, Nemacolin spans more than 2,200 breathtaking acres in Pennsylvania’s Laurel Highlands. Recognized by Forbes Travel Guide, AAA, and Preferred Hotels & Resorts, this four-season destination blends refined hospitality with creativity, craftsmanship, and a spirit of adventure that defines every guest and member experience. Distinctive accommodations, immersive experiences, and a culture grounded in artistry and service excellence come together to create a setting where guests, members, and associates find inspiration.