Vice President of Clinical Advisory Services

Provides leadership for the company's clinical advisor team and serves as a key clinical voice for the organization. This role develops and executes the clinical strategy that supports commercial growth, product innovation, customer outcomes, and clinical credibility across the Agiliti customer base.

About the role

Leads a national team of Clinical Advisors responsible for supporting hospital customers through clinical education, product demonstrations, equipment evaluations, implementation, and adoption of the company's bed and therapeutic support surface portfolio. Partners closely with Sales, Marketing, Product Management, Clinical Affairs, Operations, Manufacturing, and Senior Leadership to ensure clinical insights directly influence product strategy, customer success, evidence generation, and long-term business growth.

Serves as a trusted advisor to executive hospital leaders, key opinion leaders, and internal leadership, ensuring the organization remains at the forefront of patient safety, caregiver safety, pressure injury prevention, falls prevention, early mobility, and evidence-based clinical practice.

Responsibilities

• Develop and execute the enterprise clinical advisory strategy aligned with the company's strategic growth objectives.
• Lead, mentor, and develop a high-performing national Clinical Advisor organization focused on customer outcomes, clinical excellence, and commercial success.
• Establish performance expectations, organizational priorities, and professional development programs for the Clinical Advisory team.
• Serve as the senior clinical leader representing the company internally and externally.
• Partner with Sales Leadership to develop clinical engagement strategies that accelerate customer adoption and support strategic growth initiatives.
• Ensure appropriate clinical resource deployment to strategic accounts, major implementations, enterprise opportunities, and competitive conversions.
• Provide executive clinical support during complex customer evaluations, executive presentations, and high-value opportunities.
• Develop scalable clinical programs that improve customer adoption, utilization, and long-term success.
• Oversee all clinical advisory activities including:
  • Product demonstrations
  • Clinical evaluations and equipment trials
  • Customer education
  • Product in-services
  • Clinical implementation planning
  • Post-installation adoption support
• Ensure standardized clinical implementation methodologies and best practices are consistently executed across the organization.
• Build trusted relationships with executive nursing leadership, including Chief Nursing Officers, clinical directors, wound care leaders, mobility teams, and healthcare executives.
• Provide clinical guidance regarding unmet customer needs, workflow challenges, patient safety risks, caregiver safety, usability, and product differentiation.
• Ensure clinical considerations are incorporated into new product development process, product enhancements, and product innovation roadmaps.
• Evaluate emerging healthcare trends, regulatory changes, and evolving standards of care to provide input into future product strategy.
• Partner closely with Clinical Affairs to identify evidence gaps and prioritize clinical research initiatives.
• Provide clinical insight to support research studies, publications, presentations, and evidence generation.
• Ensure field clinical observations are translated into meaningful research opportunities and product improvements.
• Represent customer and clinician feedback in clinical evidence planning.
• Serve as the clinical advocate for patient safety and caregiver safety throughout the organization.
• Collaborate with Quality, Regulatory, Clinical Affairs, and Manufacturing to proactively identify and address clinical risks associated with products.
• Participate and provide guidance as needed for product related safety and quality incidents.
• Ensure customer feedback regarding product performance, usability, and safety is effectively communicated throughout the organization.
• Promote continuous improvement through customer insights and post-market clinical feedback.
• Establish the company's clinical education strategy for customers, internal teams, and healthcare professionals.
• Oversee development of clinical education programs, continuing education offerings, implementation resources, and training materials.
• Serve as a company spokesperson at national conferences, customer advisory boards, industry organizations, and professional associations.
• Build and maintain relationships with key opinion leaders, professional societies, and healthcare organizations.

Requirements

• Bachelor's degree in Nursing required; Master's degree in Nursing, Healthcare Administration, Business Administration, or related healthcare field strongly preferred.
• Active Registered Nurse (RN) license preferred.
• Advanced clinical certifications (WOCN, CWON, Safe Patient Handling, Falls Prevention, Critical Care, Rehabilitation, or similar) preferred.
• Minimum of 10 years of progressive clinical leadership experience.
• Minimum of 7 years leading clinical teams within healthcare, medical device, or healthcare services organizations.
• Demonstrated success partnering with executive hospital leadership and commercial organizations.
• Experience supporting medical device commercialization, product launches, or clinical implementation programs preferred.
• Experience contributing to clinical research, publications, evidence generation, or professional presentations preferred.
• Ability to travel up to 60%.

Skills

• Senior leadership and organizational development expertise.
• Strong understanding of acute care clinical practice, hospital operations, and healthcare delivery.
• Deep knowledge of patient safety, pressure injury prevention, falls prevention, safe patient handling, mobility, and therapeutic support surfaces.
• Demonstrated ability to influence executive stakeholders and build strategic partnerships.
• Strong business acumen with the ability to align clinical strategy to commercial objectives.
• Experience collaborating across Product Management, Clinical Affairs, Engineering, Manufacturing, Sales, Marketing, and Operations.
• Exceptional executive communication, presentation, facilitation, and public speaking skills.
• Proven ability to lead organizational change and build high-performing teams.
• Strong analytical, strategic planning, and decision-making capabilities.
• Experience developing and engaging key opinion leaders and clinical advisory boards.
• Proficiency with Microsoft Office Suite and CRM/business intelligence tools.

Benefits

• Health insurance options for Medical, Dental & Vision plans
• Short- and Long-Term Disability plans
• Flexible Spending Accounts, Health Savings Accounts
• Life Insurance Options
• Paid Time Off
• 401K Savings Plan with employer match
• Employee Discounts
• Tuition Reimbursement
• Daily Pay program
• Employee Assistance Program
• Wellness programs

Pay

Pay range for all remote locations: $100,000.00 - $300,000.00. This range represents the low and high ends of the Agiliti pay range for this position. The actual pay offered may vary depending on several factors including geographic location, experience, job-related knowledge, skills, and related factors. For sales positions, this range combines the base salary and the target incentive pay.

Primary job location: Eden Prairie, Minnesota.