Jobs · Business Development · Illinois

Vice President, National & Strategic Accounts

ABM Industries · Chicago, IL · 3 wk ago
Business Development$185k–$264k/yrFull-time

Key Responsibilities

  • Lead, recruit, and develop a high-performance national sales organization.
  • Develop and execute national and international revenue-generating strategies aligned with corporate objectives.
  • Drive new logo acquisition and bundled solution sales across Business & Industry and Manufacturing & Distribution verticals.
  • Coach leaders on complex, multi-service solution selling including technical services, APS, and integrated facility management.
  • Ensure accurate short- and long-term forecasting and strong pipeline discipline.
  • Serve as a strategic partner to Regional Sales Directors, Area Vice Presidents, and Industry Group Presidents.

Strategic Account Growth, Retention & Profitability

  • Lead ABM’s National Strategic Accounts program overseeing multi-regional and global clients.
  • Maintain accountability for strategic account P&L performance.
  • Increase penetration of ATS, APS, and technical solutions across strategic accounts.
  • Monitor budgets, mitigate scope deviations, and ensure profitability metrics are achieved.
  • Maintain high levels of customer satisfaction, retention, and renewal performance.
  • Lead conflict resolution and optimize matrixed account governance.

Cross-Functional Enterprise Leadership

  • Collaborate across Industry Groups, Operations, Finance, Client Experience, HR, Safety, and shared services.
  • Develop strong stakeholder networks to identify insights and growth opportunities.
  • Ensure alignment between sales commitments and operational delivery.
  • Influence resource allocation to support corporate and segment growth priorities.

Executive Client Engagement

  • Build and maintain executive-level relationships with C-suite clients.
  • Serve as an expert in the ABM customer journey and value creation strategies.
  • Identify expansion and innovation opportunities to increase client lifetime value.
  • Represent ABM at senior industry and client forums.

Talent Development & Organizational Leadership

  • Build, coach, and mentor a national team of sales and account leaders.
  • Establish performance standards for pipeline generation, revenue targets, and profitability.
  • Partner with Talent Acquisition to recruit elite enterprise sales talent.
  • Develop succession plans within the first 12 months.
  • Foster a culture of accountability, collaboration, and results orientation.

About the Role

The Vice President, National & Strategic Accounts is an enterprise sales and account growth executive responsible for leading ABM’s national sales strategy and the expansion, profitability, and retention of the company’s most strategic, multi-regional client relationships. This executive leads a national team of sales leaders and strategic account directors in a complex, matrixed environment, driving new business development, cross-solution expansion (ATS, APS, core janitorial and technical services), and consistent service delivery across North America and select global markets. The role carries responsibility for national revenue growth strategy, strategic account expansion and retention, cross-industry collaboration, enterprise pipeline development, forecasting accuracy, profitability performance, and executive-level client engagement.

Qualifications

  • Bachelor’s degree required.
  • Master’s degree preferred.
  • 15+ years of progressive sales and account leadership experience.
  • 10+ years leading national or enterprise sales teams.
  • 5+ years managing large-scale strategic account portfolios.
  • Proven pipeline success and ability to drive significant year-over-year growth within enterprise accounts.
  • Executive-level sales experience with C-suite clients.
  • Strong financial acumen across pricing, forecasting, and margin management.
  • Experience in commercial real estate, industrial, or complex facility environments preferred.
  • Working knowledge of energy conservation and regulatory environments preferred.

Location

Preferred markets: Atlanta, Chicago, Dallas, Houston, New York, San Francisco, Los Angeles, or ability to relocate.

About Us

ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.

Benefits

ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Employee Benefits | Staff & Management.

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