Vice President, Medical Group Operations (San Francisco, CA)

About the Role

Healthcare Administrative leader for a San Francisco-based multi-specialty medical group that provides primary through quaternary care in both ambulatory and hospital settings. The ideal candidate will possess a strong operational background gained from experience within a health system and an appreciation of medical group practices. You will join a team whose mission is to provide integrated, comprehensive, world-class, patient-centered medical care while advancing medical knowledge and educating tomorrow’s physician leaders.

Responsibilities

• Develop, refine, manage, and maintain the operating support functions and leadership needed to efficiently operate the medical group.
• Ensure the effective operation of practices according to business plans and budgets.
• Collaborate with other team members and physician leadership on the overall administration of policies and procedures.
• Participate in medical group committees that intersect with medical group operations.
• Support presentation of committee recommendations to the medical group Board of Directors.
• Manage vendor relationships for delivery of outside services to the medical group; evaluate vendor performance and make recommendations to optimize services.
• Lead negotiation for key contracts for physician services.
• Align physician contracts and payment methodologies to provide consistency and standardization, including a systematic and measurable system of payment.
• Demonstrate a passion for growing and investing in physicians to develop their administrative capabilities and leadership.
• Collaborate with physician leadership to develop strategic growth opportunities.
• Partner with System Service Line leadership to ensure alignment of objectives and consistent implementation of key strategies.
• Actively oversee physician recruitment and growth.
• Oversee onboarding and integration of new physicians and services.
• Assimilate acquired specialty services and new programs into the operating model.
• Partner with Legal Counsel to proactively identify, manage, and resolve legal, regulatory, and contractual matters affecting medical group operations.
• Provide executive oversight of legal matters related to physician employment, contracting, business transactions, regulatory compliance, and corporate governance, ensuring operational practices align with applicable laws, organizational policies, and enterprise risk management objectives.
• Role model excellence in communication internally and externally with medical group leadership, Foundation and Hospital leadership, System Service Line leaders, and other key leaders within the greater health system.

Reporting Relationships

The VP reports to the CEO of SWBMG. Human Resources, Physician and APC Services, and Physician Contracting report directly to the VP. Recruiting indirectly reports to the VP. The VP has a functional coordinating relationship with the operational leadership of other Sutter Health foundation-aligned medical groups and independent practice associations.

Working Relationships

This position works closely with the SWBMG executive and physician leadership, leadership of other Sutter Health foundation-aligned medical groups, Sutter Health leadership, and employed or contracted physicians. This position is the key interface with contracted service providers such as Benefits Administration, Insurance brokers, Legal, etc.

Requirements

Education

• Bachelor’s degree required
• MBA or MHA preferred

Knowledge & Experience

• 10 years of work experience in the healthcare industry
• Physician practice operations, finance, and strategic planning
• Experience presenting to a Board of Directors
• Transforming a group to high operational performance
• Driving culture, integration, and provider engagement
• Business/program development
• Demonstrated experience leading enterprise risk management initiatives, including operational, regulatory, compliance, financial, and reputational risk assessment and mitigation within a complex, integrated healthcare organization
• Contract negotiation

Skills

• Behave Ethically: Understand ethical behavior and business practices, and ensure that own behavior and the behavior of others is consistent with these standards and aligns with the values of the organization.
• Communicate Effectively: Speak, listen, and write in a clear, thorough, and timely manner using appropriate and effective communication tools and techniques.
• Create/Innovate: Develop new and unique ways to improve existing processes and create new opportunities.
• Foster Teamwork: Work cooperatively and effectively with others to set goals, resolve problems, and make decisions that enhance organizational effectiveness.
• Lead: Positively influence others to achieve results that are in the best interest of the organization. Adapt to constantly changing priorities in managing a wide range of projects. Create an environment that encourages cooperation, motivation, innovation, and high-performance teamwork.
• Make Decisions: Assess situations to determine the importance, urgency, and risks, and make clear decisions that are timely and in the best interests of the organization. Exercise good judgment and political astuteness.
• Organize: Set priorities, develop a work schedule, monitor progress toward goals, and track details/data/information/activities. Employ organizational skills including attention to detail, multi-tasking, and time-management.
• Plan: Determine strategies to move the organization forward, set goals, create and implement action plans, and evaluate the process and results.
• Solve Problems: Assess problem situations to identify causes, gather and process relevant information, generate possible solutions, and make recommendations and/or resolve the problem.
• Political Savvy: Work effectively with a broad range of physicians, employees, and vendors.
• Manage Relationships: Establish rapport, credibility, trust, and respect throughout the organization at all levels.

About the Organization

Sutter West Bay Medical Group (SWBMG) is a fast-growing, premier, physician-led, multi-specialty medical group with nearly 500 physicians and advanced practice clinicians serving patients in San Francisco, Northern California, and beyond. SWBMG delivers integrated, patient-centered care across primary through quaternary care, grounded in clinical excellence, collaboration, and innovation, and is a key partner within Sutter Health’s regional care delivery network.

About the Community

San Francisco offers a unique combination of professional opportunity, intellectual energy, and quality of life for physician leaders drawn to innovation and impact. As a global hub for healthcare innovation, life sciences, and research, the city attracts forward-thinking clinicians and collaborators shaping the future of medicine. Its strong academic environment and commitment to equity and access create a compelling setting for advancing healthcare. Outside of work, San Francisco offers an exceptional lifestyle, with world-class dining, arts, and culture alongside easy access to Northern California’s natural beauty, from coastal trails to wine country. The region’s diverse communities support both personal fulfillment and professional growth.