Vice President, Market Operations - East Coast

About the role

Reporting to the Chief Operating Officer, the Vice President of Market Operations (East Coast) is the General Manager and P&L Lead for several east coast markets. This team member will operate in a dyad partnership with the Market Medical Director to ensure excellence in program execution and continually improve and refine our approach to managing frail and vulnerable patient populations in their homes. The role is charged with improving current operational performance while also leading the accelerated growth and expansion of the business.

Responsibilities

• Lead an interdisciplinary team – including clinicians and centralized teammates – across multiple, geographically distributed hubs. Directly manage 4-6 direct reports and provide leadership to a team of 75+ at scale.
• Exceed patient engagement targets, clinical metrics, and other contractual obligations in partnership with a Market Medical Director.
• Ensure successful expansion of the market in partnership with the business development and implementation teams.
• Lead growth and profitability activities in the market.
• Manage relationships with local health plan partners and provider organizations.
• Align strategic vision for the market with the organization's annual goals and articulate vision to staff to drive the attainment of those goals.
• Maintain and build upon ConcertoCare’s culture for a rapidly scaling team.

Requirements

• Must reside in an eastern or central time zone.
• Minimum of 5 years’ experience leading care delivery organizations, health systems, or provider groups; experience in value-based care, home health, or multi-site operations a plus. Candidates with a minimum of 10 years’ experience in non-provider organizations within the healthcare industry (e.g., payor, public health, pharma) will be considered.
• Previous experience driving and growing P&L of at least $20M; >$40M a plus.
• Start-up, market entry, and/or implementation experience a plus.
• Associate degree required; Bachelor’s or Master’s Degree in business or health-related field (MBA, MHA, MPH) preferred.
• Candidate residing in New York a plus, but not required.
• Up to 50% travel required within the markets.

Driver Requirements

• Licensed for a minimum of 5 years.
• No vehicle-related suspensions, DUI, reckless driving, leaving the scene of an accident, vehicular manslaughter, felony convictions, or 3 or more moving violations within the last 5 years.
• No more than 2 moving violations or 1 at-fault accident in the last 3 years.

Qualifications

ConcertoCare requires all “frontline workers” to be fully vaccinated and to provide records for validation. Medical or religious exemptions will be considered contingent upon the review of appropriate documentation.

Pay

Base Salary range is $190,000 to $205,000 with annual bonus. Compensation for the role is commensurate with the candidate’s qualifications, skills, competencies, and experience and may fall outside of the range shown.

Benefits

• Full healthcare coverage.
• 401K with match.
• Broad range of other health, wellness, and financial benefits.