Vice President Market Operations

Responsibilities

• Leadership and management, direct and matrixed, of the dedicated and designated team members required to achieve the goals, financial and otherwise, of the affiliate medical group.
• Back-office operations for the care centers and functions within the CBO including Revenue Cycle Management, provider relations, marketing, contracting, compliance, risk management, Human Resources, payroll, credentialing, finance/accounting, IT, implementation, and EHR oversight.
• Development and execution support of strategic plans to drive profitable growth for the affiliate medical group.
• Management and reporting of financials, goals, and KPIs (key performance indicators), including operating metrics; ability to execute on critical factors to drive progress and identify core issues creating risk or enabling success in the market.
• Implementation of business office policies and standard operating procedures.
• Engagement in the billing and collections processes in partnership with Care Centers and Revenue Cycle Management.
• Compliance with regulatory guidelines.
• Standardization of business practices.
• Identification of process management and related efficiencies and structural needs.

Qualifications

• Minimum 5 years of progressive, outcome-oriented management and/or supervisory experience in all facets of business office operations in a large hospital or ambulatory business office environment; CBO experience preferred.
• Bachelor's Degree required.
• Expert knowledge and familiarity of all federal, state, and other regulatory guidelines and standards.
• Excellent interpersonal skills and a collaborative management style.
• Ability to supervise employees and promote their individual development.
• Expert PC-based application skills, including Excel, Access, and Word.
• Experience with Athenahealth practice management and Revenue Cycle technologies preferred but not required.