Vice President, Loan Servicing

Essential Functions & Responsibilities

• Oversees and directs the day-to-day activities in the department ensuring accurate completion of servicing functions including the processing, closing and post-closing activities
• Leads, coaches, and develops the loan servicing team on the adherence of policies and procedures as it relates to the servicing of loans
• Oversees the budgeting and expenses management for the department
• Ensures loan files are properly maintained and retained in accordance with record retention policy
• Oversees the servicing and reporting responsibilities related to agencies such as FHLB, FNMA and SBA, including SBA 1502 reporting
• Ensures accurate lien perfection, UCC filing, file tracking and compliance audits
• Ensures appropriate general ledger reconciliations related to the department are done in an accurate and sound manner
• Oversees staff responsible for correspondent sales as it relates to servicing
• Oversees the post-closing construction loan process for residential and commercial lending
• Serves on management committees as necessary
• Attends a variety of community events to promote the Credit Union
• Participate in cross-departmental initiatives and Credit Union-wide strategic projects as needed

Supervisory Responsibilities

• Manages, coaches, directs, and evaluates subordinate exempt and non-exempt employees.

Education And Experience

• Bachelor’s degree from four-year college or university in a business discipline;
• Minimum of seven to ten years related work experience in banking, finance or lending, including prior experience in a management/supervisory capacity;
• or Equivalent combination of education and experience