Vice President Information Technology

Location: Mockingbird Towers 4th FLR. Requisition ID: 989902

About the role

As Parkland Community Health Plan (PCHP) advances its digital transformation, the complexity and scale of technology, data, and seeks AI adoption, we require a visionary leader who can balance innovation with governance. The VP of IT is responsible for leading strategic direction, development, product delivery and will be responsible for the operation of IT systems across the health plan. The individual will have accountability for the technology platform strategy and own execution of a business aligned technology roadmap. This leader will unify and modernize how PCHP governs, enables, and operationalizes technology and innovation ensuring that automation, efficiency, and ethics are integrated in a highly regulated environment.

Responsibilities

• Technology & Engineering Leadership: Evolve PCHP's enterprise governance model ensuring clarity of roles, defined accountability, and streamlined workflows through transparent SLAs and automation.
• Integrate governance, risk, and compliance practices into one cohesive operating model that balances control with agility.
• Proven track record of leading enterprise-level IT strategy and large-scale digital transformation.
• Deliver measurable improvements in responsiveness, decision quality, and operational performance.
• Technology & Transformation: Organizational change management experiences.
• Experience overseeing and managing the work of software vendors, cloud providers, consultants and managed service providers to ensure quality, security and performance standards are met.
• Experience and knowledge with Healthcare Payer Systems (e.g. QXNT)
• Experience developing and building business reports using business intelligence reporting systems (e.g. Power BI).
• Demonstrated success building scalable technology solutions using Agile methodology.
• Outstanding collaboration, influencing, problem solving, conflict management and negotiation skills.
• Oversee implementation and optimization of health plan systems such as: Core Administration platforms (QNXT), EDI transaction engines, Sponsor process automation and digital self-service initiatives.
• Lead strategy for enterprise data architecture, data warehouse, interoperability and governance.
• Ensure high-quality data supports actuarial work, risk adjustment, clinical analytics, quality reporting (HEDIS) and regulatory reporting.
• People Leadership & Values: History of developing future leaders through coaching, mentoring & succession planning.
• Leadership style which fosters accountability, transparent communication and innovation.
• History of cultivating effective working relationships with c-Suite leaders and key business partners to drive business agendas.
• Strengthen the coordination across enterprise governance bodies to align on standards, policies, and performance.
• Operational & Organizational Efficiency: Develop and manage the IT budget, technology investments and cost optimization efforts.
• Manage delivery timelines, budgets, team structures, and prioritization across complex product portfolios.
• Establish and measure KPIs, engineering health metrics, and delivery benchmarks to drive continuous improvement.
• Implement and evolve best-in-class software development practices, DevOps, and