Vice President, Information Systems

Responsibilities

Serve as the strategic technology leader for the local organization, acting as the principal liaison between technology operations and executive management, as well as with The Related Companies’ corporate IT team based in NY.

Manage multimillion-dollar technology budgets, ensuring fiscal responsibility and measurable value delivery.

• Oversee and manage IT functions such as: Network Technologies, Technology Service, IT Security Systems, and Technology Project Coordination.

Risk, Governance, & Compliance

Oversee audits of third-party integrations, Proptech vendors, integrators, and service providers to ensure they meet cybersecurity and compliance standards.

• Establish and govern data privacy, security, and acceptable use policies for tenant information and emerging technologies, while providing ethical frameworks and guardrails for AI/ML and automation adoption;
• Evaluate and implement tools that enhance operational efficiency, reporting, and tenant experience.

Develop and enforce policies and controls to mitigate IT and cybersecurity risks.

Maintain compliance with regulatory standards and internal governance frameworks.

Provide regular briefings to senior leadership on IT strategy, risk posture, and performance outcomes.

Tenant Experience & Support Operations

Strengthen the link between technology and tenant service, ensuring systems and processes deliver smooth, efficient, and personalized experiences.

• Foster a culture that values service quality, responsiveness, and empathy across all technological touchpoints.
• Use feedback from tenants and employees to guide improvements in technology and service delivery.
• Hold ultimate accountability for the local Service Desk, incident management, and hardware procurement across local departments.

Technology Strategy & Infrastructure

Formulate and test comprehensive disaster recovery, ransomware response, and business continuity plans to guarantee the operational resilience of all core building and business systems.

• Direct the implementation, maintenance, and optimization of IT systems across the local portfolio.

Maintain full accountability for local infrastructure, network management, and physical security deployments (including access control, video surveillance, and visitor management for all asset types).

Ensure release and project management processes, particularly serving as the accountable leader for IT construction logistics, supporting site openings, renovations, and redevelopments.

Financial Systems, Operational Effectiveness & Change Management

Champion the human element of digital transformation by driving communication, training, and process adaptation to ensure high user effectiveness and minimal business disruption during critical migrations.

• Drive the transformation strategy to best leverage current ERP solutions such as Oracle JD Edwards EnterpriseOne and varied companion software while innovating toward modern SaaS and self-service data solutions.
• Act as the key consulted stakeholder for corporate-managed business applications and data storage management.

Establish and lead a technology steering committee for Related Ross, focused on monitoring and integrating the latest real estate technology trends and best practices.

Qualifications

• Experience: 10+ years of progressive experience in IT leadership, cybersecurity, and enterprise technology management with a proven track record of managing large-scale budgets and enterprise infrastructure.
• Real Estate Expertise: Knowledge of commercial (office, retail) and multifamily asset management preferred.
• System Proficiency: Strong familiarity with industry-standard platforms (e.g., Argus Software, CoStar, MRI Software, RealPage, Salesforce, Yardi ) and a proven track record of executing complex ERP migrations.
• Enterprise Architecture, Risk & Security: Working knowledge of modern enterprise architecture frameworks (e.g., TOGAF).
• Professional certifications in information security and cloud security (such as ISACA CISM or (ISC)² CCSP) are highly preferred to support rigorous vendor and operational risk management.
• Matrix Leadership: Demonstrated ability to navigate matrixed reporting structures, successfully managing local business needs while aligning with corporate IT directives.
• Data-Driven Decision Making: Experience leveraging modern data ecosystems including AI/ML, Semantic Layers, and Lakehouse architectures for self-serve analytics and portfolio performance metrics.
• Smart Building & Technology Adoption: Expertise in integrating IoT for building efficiency and enhancing resident/tenant experience (e.g., smart access, Genetec, concierge apps).

Benefits

• Personalized Health Care: Multiple medical, dental, and vision plan options; Employee Assistance Program
• Financial Benefits: Competitive salary and incentive packages; 401(k); FSAs and HSA; employer-paid life and AD&D insurance; paid leave & disability programs
• Social Wellness: Paid Time Off; mental health counseling & resources; fertility, surrogacy, and adoption assistance; volunteer days and donation matching; Equinox gym discount
• Career Development: Learning & training programs; tuition & certification reimbursement; internal advancement opportunities