Vice President, Healthcare Services
About the role
Alzheimer's Los Angeles (ALZLA) provides education, support, and care management services to families affected by Alzheimer's disease and related dementias across Los Angeles County. Historically, ALZLA's case management services were provided at no cost to families and funded entirely through philanthropic support. With the launch of our Enhanced Care Management (ECM) program, ALZLA has entered a new phase: delivering contracted, fee-for-service care management to health plan members in partnership with managed care organizations. ALZLA is actively growing its portfolio of health plan contracts and expects case management to become an increasingly significant, revenue-generating component of the organization's overall service model over the next several years. This role is central to that growth.
The Vice President, Healthcare Services will provide strategic and operational leadership across ALZLA's full case management portfolio, including the Enhanced Care Management (ECM) program, with direct accountability for growing ALZLA's contracted, revenue-generating relationships with health plans and other healthcare payers and providers. This is a newly created role designed to bring senior-level payer and healthcare-system expertise to ALZLA's case management function, and to build organizational capacity as case management shifts from a fully philanthropy-funded service to a blended model that includes contracted healthcare revenue. The VP will work closely with, mentor, and help develop the case management leadership within the organization, providing coaching, delegating expanded scope over time, and creating a clear runway for continued leadership growth. This is a hybrid job, requiring in person work in and around the Los Angeles area.
What success looks like in the first year: new health plan or provider contracts are identified, negotiated, and/or expanded, growing ALZLA's contracted case management revenue; case management leadership has clear roles and responsibilities and development plans in place and effective management processes to allocate resources across case management programs; new referral pathways have been developed and referrals for case management services have increased significantly; case management programs (both philanthropy-funded and contracted) operate with clear, monitored performance metrics; ALZLA has a credible, senior-level presence in conversations with health plans