Jobs · Information Technology · Pennsylvania

Vice President - Global Technical Delivery - Operations

Signant Health · Blue Bell, PA · 1 mo ago
Information TechnologyFull-time
We need to output HTML fragment with sections: About the role (already present), Responsibilities (key accountabilities), Requirements (knowledge, skills & attributes), maybe Benefits? The posting includes "Why Signant Health?" which is more about company culture, not benefits. No explicit Pay, Schedule, Benefits. So we should not create those sections. We need to include sections only when there is real specific content. We have: - About the role: paragraph(s) describing role. - KEY ACCOUNTABILITIES: list of bullet points (starting with dash). Should be
  • . - Knowledge, Skills & Attributes: Essential and Desirable bullet points. Could be combined as list. - Why Signant Health?: paragraph(s) describing mission, culture. Could be a section maybe "About the Company" but not in allowed headings list. Allowed headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We can map "Why Signant Health?" maybe to "About the role"? No, that's separate. Could treat as "About the role"? Not appropriate. Could treat as "Requirements"? Not. Could treat as "Skills"? Not. Could treat as "Qualifications"? Not. The instruction: use

    for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It says e.g., not exclusive list, but likely they expect those headings. We should only use those headings if content matches. For "Why Signant Health?" maybe we could put under "About the role"? But that's about the role, not company. Could we create a section "About the role" already used for role description. Then we could add another section "About the company"? Not allowed. Might be okay to omit that section? But we must preserve ALL substantive information; cannot drop it. So we need to include that info somewhere. Perhaps we can put it under a

    without a heading? The instruction: Use

    for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Use
    • for any list of duties/requirements/benefits, and

      for prose. It doesn't forbid having prose without a heading. So we can include the "Why Signant Health?" as a

      after the sections, without a heading. That preserves info. Thus structure:

      About the role

      ... (the paragraph(s) about the role)

      Responsibilities

      • ... each accountability

      Requirements

      Maybe split into Knowledge, Skills & Attributes essential and desirable. Could be two subsections? But we can just list all as
      • . Could separate essential and desirable with headings? Not allowed. Could just list all. We need to preserve all details: essential bullet list (multiple lines) and desirable bullet list. We'll combine them into one list, but maybe we can keep two

        headings like "Essential:" and "Desirable:" as

        then list. That's okay. Thus:

        Requirements

        Essential:

        • ...

        Desirable:

        • ...
        Then after that, a

        for Why Signant Health? content. We must not include boilerplate like EEO, background check, etc. Remove those lines. We need to extract the relevant paragraphs. Let's parse the posting. About Signant Health paragraph: we can drop? It's about company, but maybe we can keep as part of Why Signant Health? Actually the "About Signant Health" at start is similar to Why Signant Health? but we can incorporate into the Why Signant Health? section. However we must preserve all substantive information. The "About Signant Health" at top is generic description; the "Why Signant Health?" later is more about mission. We could combine them into a single

        after sections. That would preserve both. Thus after sections, we will have a

        containing the combined text from "About Signant Health" and "Why Signant Health?" (excluding EEO etc). Ensure we don't include boilerplate. Let's extract: About Signant Health: "At Signant Health, we help bring life-changing treatments to patients faster. We are a global evidence generation company that supports clinical trials with smart technology, scientific expertise, and hands-on operational support — so better data leads to better decisions in healthcare. We embrace AI and advanced technologies to enhance every aspect of what we do, from data analysis to operational efficiency. Our teams work at the intersection of science, technology, and patient experience, delivering digital solutions powered by AI innovation that make clinical trials more efficient, more accurate, and more accessible around the world. Trusted by leading pharmaceutical companies and CROs, our platforms and services support studies across more than 90 countries and have contributed to hundreds of new drug approvals. If you are motivated by meaningful work, global impact, and innovation in clinical research and digital health — including the opportunity to work with cutting-edge AI technologies — you will find purpose and opportunity at Signant Health." Why Signant Health?: "At Signant Health, your work has real impact. Everything we build, support, and deliver helps advance clinical research and bring new treatments to patients faster — improving lives around the world. Our teams combine science, technology, and operational expertise to solve complex clinical trial challenges, and every role contributes to that mission. We offer a collaborative, global environment where you can grow your career while working alongside experts across clinical, technology, data, and operations, with opportunities to learn, take ownership, and drive meaningful innovation — not just maintain the status quo. If you are looking for purpose-driven work, smart colleagues, and the opportunity to help shape the future of clinical research and digital health, Signant Health is the place to do it. At Signant Health, accepting difference isn't enough — we celebrate it, we support it, and we nurture it for the benefit of our team members, our clients, and our community." We should stop before EEO line: "We are proud to be an equal opportunity workplace..." etc. So exclude that and following lines about background check, unsolicited resumes. Thus combine these two paragraphs into one

        maybe separated by a space. Now the role description: "About The Role The Vice President, Global Technical Delivery owns the strategy, operating model, and enterprise-wide execution for all revenue-generating business applications. This role translates enterprise strategy into executable plans, leading a globally dispersed organization of Software Design, Software Development, and Software Test leaders to deliver high-quality client implementations and production support while continuously improving operational effectiveness. The Vice President, Global Technical Delivery sets the multi-year vision for Technical Delivery and holds full accountability for on-time, on-budget, quality delivery across the product portfolio. As the senior executive representing Technical Delivery, the Vice President, Global Technical Delivery partners at the leadership-team level to shape company strategy, collaborates closely with Commercial, Product, and cross-functional teams, and serves as a key escalation point for customers and internal stakeholders. This role requires strong operational expertise, people leadership, and the ability to influence across a matrixed organization. Candidates must reside within approximately a two-hour commuting distance of Signant Health's Blue Bell, PA office." We need to keep that as prose under About the role. Now KEY ACCOUNTABILITIES: list of bullet points each starting with dash. Need to capture each. Let's extract them: - Function Own the strategic direction and multi-year roadmap for Global Technical Delivery, translating enterprise strategy into an executable operating plan; lead change initiatives and engage stakeholders across the organization to drive continuous improvement. - Serve as a core member of the Endpoint Solutions (EPS) Leadership team, shaping and driving the EPS Operating Plan and holding accountability for its financial and non-financial objectives. - Hold full P&L and budget accountability for Technical Delivery, including forecasting, budget adherence, resourcing investment decisions, and cost-effectiveness across the global organization, contributing to the profitability and efficiency of Signant Health services through sound fiscal management and staffing models. - Build, lead, and continuously develop a high-performing, globally dispersed leadership team, building a culture of accountability, agility, and transparency through effective hiring, coaching, development, and succession planning; monitor and drive team performance using objective measures, addressing underperformance swiftly. - Direct the development and governance of enterprise-wide staffing and capacity models, ensuring resource utilization aligns with pipeline demand and strategic priorities. - Partner with Business Development, Commercial, and Sales leadership at the executive level to support new business targets, shape pipeline strategy, and contribute to proposals and customer presentations; manage customer expectations and deploy resource solutions that scale effectively, serving as a key escalation point for customers and internal stakeholders. - Proactively identify issues, analyze root causes, develop solution options, and deliver clear recommendations. - Define and continuously evolve departmental policy, governance, and operating standards to raise quality, cost-effectiveness, and delivery predictability enterprise-wide, identifying and executing process improvements and automation; monitor and report on operational, financial, and quality metrics, taking corrective action to ensure alignment with targets and delivery of value to customers and business stakeholders. - Own the departmental project award, initiation, and change-order governance process in partnership with Business Development Operations, ensuring enterprise risk and commercial standards are met; represent Technical Delivery in client and executive-level relationship management, including escalations, strategic account reviews, and business development lifecycle support. - Partner with Product Innovation executive leadership to shape the product roadmap, ensuring operational and end-user delivery requirements inform design, development, and release decisions. That's 10 bullets. Now Knowledge, Skills & Attributes Essential: list after "Essential:" line. Extract each bullet (they are separated by semicolons? Actually each bullet is a sentence ending with a period? Let's parse: "Essential: Bachelor's Degree in Computer Science, Engineering, Business, or other relevant field; advanced degree preferred15+ years of technical product or service delivery experience, including experience operating at an executive/VP level, with 10+ years departmental and personnel management experience and 5+ years leading global teams5+ years in a senior leadership position in enterprise software product development and global deployment, with a proven ability to build and scale large, globally distributed technology delivery organizationsDemonstrated success owning a P&L and driving enterprise-wide operational and financial performanceExcellence in organizational leadership, with a strong track record of building high-performance teams, including experience in coaching, talent development, and program executionDeep experience in operations budgeting, fiscal management, and multi-year strategic planning, with business acumen contributing to profitability and efficiency goalsSolid leadership skills including change management and stakeholder influence, with a continuous improvement mindset and exceptional executive presence to drive innovation in technology management strategyStrong grasp of trends in globalization, professional services, business operations, information technologies, and project management disciplinesStrong communication, negotiation, and presentation skills, with the ability to engage clients, senior leaders, and cross-functional stakeholders effectivelyUse Artificial Intelligence tools issued and approved by the Company to improve productivity, speed, and quality of the expected outcomes of your position" It seems the formatting lost line breaks. We need to split into separate items. Likely each item separated by a semicolon? Actually after "Essential:" there is a list separated by semicolons but some missing spaces. Let's try to manually split: 1. Bachelor's Degree in Computer Science, Engineering, Business, or other relevant field; advanced degree preferred 2. 15+ years of technical product or service delivery experience, including experience operating at an executive/VP level, with 10+ years departmental and personnel management experience and 5+ years leading global teams 3. 5+ years in a senior leadership position in enterprise software product development and global deployment, with a proven ability to build and scale large, globally distributed technology delivery organizations 4. Demonstrated success owning a P&L and driving enterprise-wide operational and financial performance 5. Excellence in organizational leadership, with a strong track record of building high-performance teams, including experience in coaching, talent development, and program execution 6. Deep experience in operations budgeting

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