Vice President, Global Supply Chain, Logistics, and Fulfillment
About the role
The Vice President, Global Supply Chain, Logistics, and Fulfillment is responsible for leading the supply chain, logistics, and fulfillment operations globally. This role requires extensive experience in managing global operations, particularly in equipment fulfillment or physical goods delivery to end operators at scale.
Responsibilities
Team and Strategy Leadership & Global Governance
Lead the supply chain strategy and integrate it into franchise sales, real estate and development, new franchise openings, finance and accounting, legal, and all operational functions.
Foster a culture of high accountability and continuous improvement; act as a mentor for the Director of Supply Chain and broader team.
Proactively monitor global events and maintain a 'Playbook' for business continuity.
Stay at the forefront of supply chain trends, evaluate AI and IoT applications for future automation and visibility.
Enforce service level expectations for all third party partners, vendors, and suppliers to ensure optimal performance to service agreements with a result-oriented mindset.
Demand Forecasting & Integrated Planning
Maintain a demand roadmap that aligns with the brands' global expansion goals and long-term financial targets.
Implement and maintain forecasting methods (moving averages, trend projections, and seasonality adjustments) to maintain data-driven replenishment methods.
Develop and lead collaborative planning sessions with key global providers to ensure capacity is reserved in alignment with projected growth.
Monitor and incorporate macroeconomic indicators (interest rates, consumer spending trends, fitness industry shifts) into the demand model to proactively adjust inventory positions.
Establish "Forecasting Guardrails" and alert systems that allow the team to manage by exception—focusing executive attention on significant deviations from the plan.
New Product Introduction (NPI) Planning
Lead the supply chain readiness for new fitness concepts or equipment launches, ensuring "Phase-in/Phase-out" plans minimize the risk of inventory obsolescence.
Finance, Accounting, & Payables Alignment
Act as the primary supply chain liaison to the CAO, CFO, in partnership with the Operations Executive Team, ensuring all supply chain strategies are fully integrated with corporate financial objectives pertaining to accounting and finance flows.
Formulate high-fidelity, six month forward-looking cash flow projections for the Finance and Accounts Payable teams, accounting for production milestones, ocean freight cycles, and government duty payments.
Formulate strategies associated with workflows within the NetSuite ecosystem, work in partnership to enhance manual data entry, implement strategies for automations, and maintain advance visibility into payments and cash costs.
Serve as the Supply Chain point of contact for internal and external auditors; establish a "culture of audit-readiness" through rigorous documentation of procurement approvals and system logs.
Partner with accounting and finance to maintain formal cadences for month-end close and forecast updates.
Enforce strict systemic reconciliation (Purchase Order vs. Receiving Report vs. Vendor Invoice) to eliminate payment discrepancies and process inconsistencies.
Vendor Lifecycle & Relationship Management
Manage a diversified global vendor strategy ensuring supply chain continuity across multiple geographic regions.
Align factory roadmaps with the company's long-term product innovation and scaling goals.
Enhance and maintain a vendor risk management program that monitors the financial health, operational stability, and capacity constraints of vendors and suppliers.
Manage a financial, technical, reputation, and operational vetting process for all third party vendors.
Host monthly and quarterly high-level business reviews with internal executive team and vendor principals to synchronize on performance metrics, forward-looking forecasts, and strategic initiatives.
Franchise Network Support & Customer Experience
Define and lead the overarching "Equipment Experience" strategy, ensuring every franchisee interaction with the supply chain is professional, transparent, timely, and frictionless.
Enhance formal feedback loops (surveys, impact analysis, etc) to capture franchisee pain points and translate them into structural supply chain improvements.
Design, implement, and monitor internal "Service Excellence" KPIs that govern responsiveness, order accuracy, and issue resolution timelines for the global network.
Evaluate and implement high-efficiency support models to provide specialized assistance during the critical 90-day window before a new studio launch.
Lead the development and adoption of a Franchisee Self-Service Portal empowering owners with 24/7 visibility into order status, real-time tracking, and automations.
Lead the development and adoption of a Franchisee Self-Service Portal empowering owners with 24/7 visibility into order status, real-time tracking, and automations.
Lead the development and adoption of a Franchisee Self-Service Portal empowering owners with 24/7 visibility into order status, real-time tracking, and automations.
Lead the development and adoption of a Franchisee Self-Service Portal empowering owners with 24/7 visibility into order status, real-time tracking, and automations.
Lead the development and adoption of a Franchisee Self-Service Portal empowering owners with 24/7 visibility into order status, real-time tracking, and automations.
Lead the development and adoption of a Franchisee Self-Service Portal empowering owners with 24/7 visibility into order status, real-time tracking, and automations.
Lead the development and adoption of a Franchisee Self-Service Portal empowering owners with 24/7 visibility into order status, real-time tracking, and automations.
Lead the development and adoption of a Franchisee Self-Service Portal empowering owners with 24/7 visibility into order status, real-time tracking, and automations.
Lead the development and adoption of a Franchisee Self-Service Portal empowering owners with 24/7 visibility into order status, real-time tracking, and automations.
Lead the development and adoption of a Franchisee Self-Service Portal empowering owners with 24/7 visibility into order status, real-time tracking, and automations.
Lead the development and adoption of a Franchisee Self-Service Portal empowering owners with 24/7 visibility into order status, real-time tracking, and automations.
Lead the development and adoption of a Franchisee Self-Service Portal empowering owners with 24/7 visibility into order status, real-time tracking, and automations.
Lead the development and adoption of a Franchisee Self-Service Portal empowering owners with 24/7 visibility into order status, real-time tracking, and automations.
Lead the development and adoption of a Franchisee Self-Service Portal empowering owners with 24/7 visibility into order status, real-time tracking, and automations.
Lead the development and adoption of a Franchisee Self-Service Portal empowering owners with 24/7 visibility into order status, real-time tracking, and automations.
Lead the development and adoption of a Franchisee Self-Service Portal empowering owners with 24/7 visibility into order status, real-time tracking, and automations.
Lead the development and adoption of a Franchisee Self-Service Portal empowering owners with 24/7 visibility into order status, real-time tracking, and automations.
Lead the development and adoption of a Franchisee Self-Service Portal empowering owners with 24/7 visibility into order status, real-time tracking, and automations.
Lead the development and adoption of a Franchisee Self-Service Portal empowering owners with 24/7 visibility into order status, real-time tracking, and automations.
Lead the development and adoption of a Franchisee Self-Service Portal empowering owners with 24/7 visibility into order status, real-time tracking, and automations.
Lead the development and adoption of a Franchisee Self-Service Portal empowering owners with 24/7 visibility into order status, real-time tracking, and automations.
Lead the development and adoption of a Franchisee Self-Service Portal empowering owners with 24/7 visibility into order status, real-time tracking, and automations.
Lead the development and adoption of a Franchisee Self-Service Portal empowering owners with 24/7 visibility into order status, real-time tracking, and automations.
Lead the development and adoption of a Franchisee Self-Service Portal empowering owners with 24/7 visibility into order status, real-time tracking, and automations.
Lead the development and adoption of a Franchisee Self-Service Portal empowering owners with 24/7 visibility into order status, real-time tracking, and automations.
Lead the development and adoption of a Franchisee Self-Service Portal empowering owners with 24/7 visibility into order status, real-time tracking, and automations.
Lead the development and adoption of a Franchisee Self-Service Portal empowering owners with 24/7 visibility into order status, real-time tracking, and automations.
Lead the development and adoption of a Franchisee Self-Service Portal empowering owners with 24/7 visibility into order status, real-time tracking, and automations.
Lead the development and adoption of a Franchisee Self-Service Portal empowering owners with 24/7 visibility into order status, real-time tracking, and automations.
Lead the development and adoption of a Franchisee Self-Service Portal empowering owners with 24/7 visibility into order status, real-time tracking, and automations.
Lead the development and adoption of a Franchisee Self-Service Portal empowering owners with 24/7 visibility into order status, real-time tracking, and automations.
Lead the development and adoption of a Franchisee Self-Service Portal empowering owners with 24/7 visibility into order status, real-time tracking, and automations.
Lead the development and adoption of a Franchisee Self-Service Portal empowering owners with 24/7 visibility into order status, real-time tracking, and automations.
Lead the development and adoption of a Franchisee Self-Service Portal empowering owners with 24/7 visibility into order status, real-time tracking, and automations.
Lead the development and adoption of a Franchisee Self-Service Portal empowering owners with 24/7 visibility into order status, real-time tracking, and automations.
Lead the development and adoption of a Franchisee Self-Service Portal empowering owners with 24/7 visibility into order status, real-time tracking, and automations.
Lead the development and adoption of a Franchisee Self-Service Portal empowering owners with 24/7 visibility into order status, real-time tracking, and automations.
Lead the development and adoption of a Franchisee Self-Service Portal empowering owners with 24/7 visibility into order status, real-time tracking, and automations.
Lead the development and adoption of a Franchisee Self-Service Portal empowering owners with 24/7 visibility into order status, real-time tracking, and automations.
Lead the development and adoption of a Franchisee Self-Service Portal empowering owners with 24/7 visibility into order status, real-time tracking, and automations.
Lead the development and adoption of a Franchisee Self-Service Portal empowering owners with 24/7 visibility into order status, real-time tracking, and automations.
Lead the development and adoption of a Franchisee Self-Service Portal empowering owners with 24/7 visibility into order status, real-time tracking, and automations.
Lead the development and adoption of a Franchisee Self-Service Portal empowering owners with 24/7 visibility into order status, real-time tracking, and automations.
Lead the development and adoption of a Franchisee Self-Service Portal empowering owners with 24/7 visibility into order status, real-time tracking, and automations.
Lead the development and adoption of a Franchisee Self-Service Portal empowering owners with 24/7 visibility into order status, real-time tracking, and automations.
Lead the development and adoption of a Franchisee Self-Service Portal empowering owners with 24/7 visibility into order status, real-time tracking, and automations.
Lead the development and adoption of a Franchisee Self-Service Portal empowering owners with 24/7 visibility into order status, real-time tracking, and automations.
Lead the development and adoption of a Franchisee Self-Service Portal empowering owners with 24/7 visibility into order status, real-time tracking, and automations.
Lead the development and adoption of a Franchisee Self-Service Portal empowering owners with 24/7 visibility into order status, real-time tracking, and automations.
Lead the development and adoption of a Franchisee Self-Service Portal empowering owners with 24/7 visibility into order status, real-time tracking, and automations.
Lead the development and adoption of a Franchisee Self-Service Portal empowering owners with 24/7 visibility into order status, real-time tracking, and automations.
Lead the development and adoption of a Franchisee Self-Service Portal empowering owners with 24/7 visibility into order status, real-time tracking, and automations.
Lead the development and adoption of a Franchisee Self-Service Portal empowering owners with 24/7 visibility into order status, real-time tracking, and automations.
Lead the development and adoption of a Franchisee Self-Service Portal empowering owners with 24/7 visibility into order status, real-time tracking, and automations.
Lead the development and adoption of a Franchisee Self-Service Portal empowering owners with 24/7 visibility into order status, real-time tracking, and automations.
Lead the development and adoption of a Franchisee Self-Service Portal empowering owners with 24/7 visibility into order status, real-time tracking, and automations.
Lead the development and adoption of a Franchisee Self-Service Portal empowering owners with 24/7 visibility into order status, real-time tracking, and automations.
Lead the development and adoption of a Franchisee Self-Service Portal empowering owners with 24/7 visibility into order status, real-time tracking, and automations.
Lead the development and adoption of a Franchisee Self-Service Portal empowering owners with 24/7 visibility into order status, real-time tracking, and automations.
Lead the development and adoption of a Franchisee Self-Service Portal empowering owners with 24/7 visibility into order status, real-time tracking, and automations.
Lead the development and adoption of a Franchisee Self-Service Portal empowering owners with 24/7 visibility into order status, real-time tracking, and automations.
Lead the development and adoption of a Franchisee Self-Service Portal empowering owners with 24/7 visibility into order status, real-time tracking, and automations.
Lead the development and adoption of a Franchisee Self-Service Portal empowering owners with 24/7 visibility into order status, real-time tracking, and automations.
Lead the development and adoption of a Franchisee Self-Service Portal empowering owners with 24/7 visibility into order status, real-time tracking, and automations.
Lead the development and adoption of a Franchisee Self-Service Portal empowering owners with 24/7 visibility into order status, real-time tracking, and automations.
Lead the development and adoption of a Franchisee Self-Service Portal empowering owners with 24/7 visibility into order status, real-time tracking, and automations.
Lead the development and adoption of a Franchisee Self-Service Portal empowering owners with 24/7 visibility into order status, real-time tracking, and automations.
Lead the development and adoption of a Franchisee Self-Service Portal empowering owners with 24/7 visibility into order status, real-time tracking, and automations.
Lead the development and adoption of a Franchisee Self-Service Portal empowering owners with 24/7 visibility into order status, real-time tracking, and automations.
Lead the development and adoption of a Franchisee Self-Service Portal empowering owners with 24/7 visibility into order status, real-time tracking, and automations.
Lead the development and adoption of a Franchisee Self-Service Portal empowering owners with 24/7 visibility into order status, real-time tracking, and automations.
Lead the development and adoption of a Franchisee Self-Service Portal empowering owners with 24/7 visibility into order status, real-time tracking, and automations.
Lead the development and adoption of a Franchisee Self-Service Portal empowering owners with 24/7 visibility into order status, real-time tracking, and automations.
Lead the development and adoption of a Franchisee Self-Service Portal empowering owners with 24/7 visibility into order status, real-time tracking, and automations.
Lead the development and adoption of a Franchisee Self-Service Portal empowering owners with 24/7 visibility into order status, real-time tracking, and automations.
Lead the development and adoption of a Franchisee Self-Service Portal empowering owners with 24/7 visibility into order status, real-time tracking, and automations.
Lead the development and adoption of a Franchisee Self-Service Portal empowering owners with 24/7 visibility into order status, real-time tracking, and automations.
Lead the development and adoption of a Franchisee Self-Service Portal empowering owners with 24/7 visibility into order status, real-time tracking, and automations.
Lead the development and adoption of a Franchisee Self-Service Portal empowering owners with 24/7 visibility into order status, real-time tracking, and automations.
Lead the development and adoption of a Franchisee Self-Service Portal empowering owners with 24/7 visibility into order status, real-time tracking, and automations.
Lead the development and adoption of a Franchisee Self-Service Portal empowering owners with 24/7 visibility into order status, real-time tracking, and automations.
Lead the development and adoption of a Franchisee Self-Service Portal empowering owners with 24/7 visibility into order status, real-time tracking, and automations.
Lead the development and adoption of a Franchisee Self-Service Portal empowering owners with 24/7 visibility into order status, real-time tracking, and automations.
Lead the development and adoption of a Franchisee Self-Service Portal empowering owners with 24/7 visibility into order status, real-time tracking, and automations.
Lead the development and adoption of a Franchisee Self-Service Portal empowering owners with 24/7 visibility into order status, real-time tracking, and automations.
Lead the development and adoption of a Franchisee Self-Service Portal empowering owners with 24/7 visibility into order status, real-time tracking, and automations.
Lead the development and adoption of a Franchisee Self-Service Portal empowering owners with 24/7 visibility into order status, real-time tracking, and automations.
Lead the development and adoption of a Franchisee Self-Service Portal empowering owners with 24/7 visibility into order status, real-time tracking, and automations.
Lead the development and adoption of a Franchisee Self-Service Portal empowering owners with 24/7 visibility into order status, real-time tracking, and automations.
Lead the development and adoption of a Franchisee Self-Service Portal empowering owners with 24/7 visibility into order status, real-time tracking, and automations.
Lead the development and adoption of a Franchisee Self-Service Portal empowering owners with 24/7 visibility into order status, real-time tracking, and automations.
Lead the development and adoption of a Franchisee Self-Service Portal empowering owners with 24/7 visibility into order status, real-time tracking, and automations.
Lead the development and adoption of a Franchisee Self-Service Portal empowering owners with 24/7 visibility into order status, real-time tracking, and automations.
Lead the development and adoption of a Franchisee Self-Service Portal empowering owners with 24/7 visibility into order status, real-time tracking, and automations.
Lead the development and adoption of a Franchisee Self-Service Portal empowering owners with 24/7 visibility into order status, real-time tracking, and automations.
Lead the development and adoption of a Franchisee Self-Service Portal empowering owners with 24/7 visibility into order status, real-time tracking, and automations.
Lead the development and adoption of a Franchisee Self-Service Portal empowering owners with 24/7 visibility into order status, real-time tracking, and automations.
Lead the development and adoption of a Franchisee Self-Service Portal empowering owners with 24/7 visibility into order status, real-time tracking, and automations.
Lead the development and adoption of a Franchisee Self-Service Portal empowering owners with 24/7 visibility into order status, real-time tracking, and automations.
Lead the development and adoption of a Franchisee Self-Service Portal empowering owners with 24/7 visibility into order status, real-time tracking, and automations.
Lead the development and adoption of a Franchisee Self-Service Portal empowering owners with 24/7 visibility into order status, real-time tracking, and automations.
Lead the development and adoption of a Franchisee Self-Service Portal empowering owners with 24/7 visibility into order status, real-time tracking, and automations.
Lead the development and adoption of a Franchisee Self-Service Portal empowering owners with 24/7 visibility into order status, real-time tracking, and automations.
Lead the development and adoption of a Franchisee Self-Service Portal empowering owners with 24/7 visibility into order status, real-time tracking, and automations.
Lead the development and adoption of a Franchisee Self-Service Portal empowering owners with 24/7 visibility into order status, real-time tracking, and automations.
Lead the development and adoption of a Franchisee Self-Service Portal empowering owners with 24/7 visibility into order status, real-time tracking, and automations.
Lead the development and adoption of a Franchisee Self-Service Portal empowering owners with 24/7 visibility into order status, real-time tracking, and automations.
Lead the development and adoption of a Franchisee Self-Service Portal empowering owners with 24/7 visibility into order status, real-time tracking, and automations.
Lead the development and adoption of a Franchisee Self-Service Portal empowering owners with 24/7 visibility into order status, real-time tracking, and automations.
Lead the development and adoption of a Franchisee Self-Service Portal empowering owners with 24/7 visibility into order status, real-time tracking, and automations.
Lead the development and adoption of a Franchisee Self-Service Portal empowering owners with 24/7 visibility into order status, real-time tracking, and automations.
Lead the development and adoption of a Franchisee Self-Service Portal empowering owners with 24/7 visibility into order status, real-time tracking, and automations.
Lead the development and adoption of a Franchisee Self-Service Portal empowering owners with 24/7 visibility into order status, real-time tracking, and automations.
Lead the development and adoption of a Franchisee Self-Service Portal empowering owners with 24/7 visibility into order status, real-time tracking, and automations.
Lead the development and adoption of a Franchisee Self-Service Portal empowering owners with 24/7 visibility into order status, real-time tracking, and automations.
Lead the development and adoption of a Franchisee Self-Service Portal empowering owners with 24/7 visibility into order status, real-time tracking, and automations.
Lead the development and adoption of a Franchisee Self-Service Portal empowering owners with 24/7 visibility into order status, real-time tracking, and automations.
Lead the development and adoption of a Franchisee Self-Service Portal empowering owners with 24/7 visibility into order status, real-time tracking, and automations.
Lead the development and adoption of a Franchisee Self-Service Portal empowering owners with 24/7 visibility into order status, real-time tracking