Vice President, Global Solutions Consulting & Professional Services
About the role
Navan is seeking a dynamic and vision-driven VP of Global Solutions Consulting & Professional Services to lead, scale, and optimize our enterprise post-sales delivery ecosystem. This person will be a key leader within the post-sales organization, driving both strategy, and high performance execution.
Responsibilities
Architect Global Strategy: Define and execute the long-term vision for a 30+ person global Solutions Consulting (SC), Professional Services and Technical Integrations organization, evolving the team into a strategic weapon for retention, implementation, and revenue growth.
Drive Financial Transformation: Lead the end-to-end implementation and change management strategy for the Navan Expense suite, re-engineering complex business processes for our clients to drive cost savings, user experience, visibility and efficient month-end close.
Strategic Value Engineering & Account Retention: Serve as the executive technical lead for Navan’s most complex and mature accounts, performing deep-dive re-configurations, designing creative workarounds for unique business requirements, and leading "at-risk" interventions to secure and stabilize enterprise partnerships. Refine and evolve how Navan demonstrates and articulates client ROI.
Own Revenue & Performance Levers: Be directly accountable for a revenue-aligned plan, driving direct impact through launch acceleration, retention, and professional services.
Act as the Strategic Bridge: Serve as the "Voice of the Customer" to Product and Engineering leadership, ensuring that client needs are embedded in the product roadmap and that the right things are prioritized.
Uplevel Executive Influence: Manage and influence senior-level stakeholders across Sales, Product, and Finance, driving the alignment and strategic clarity required to scale.
Scale an Elite Org: Recruit, develop, and inspire a multidisciplinary global team across, fostering a culture of extreme ownership and technical excellence.
Qualifications
Hyper-Growth B2B Tech Leadership: 8-10+ years of experience leading post-sales delivery, solutions consulting, implementations, or technical account management within high-growth, fast-paced SaaS, Fintech, or B2B enterprise software companies.
Fintech & Financial Fluency (Preferred): A deep understanding of the "Office of the CFO," including global expense management, multi-entity accounting, and the technical intricacies of fintech integrations.
Operational Rigor: A proven track record of managing a global P&L and a 25+ person team, with the ability to build scalable processes that balance quality with high-velocity execution.
Strategic Versatility: An executive who can "fly at multiple altitudes"—capable of presenting a multi-year vision while also diving into the weeds of frontline client needs.
Communication & Presence: Exceptional executive presence with the ability to navigate high-stakes negotiations and drive alignment across cross-functional partners.
Adaptability & Speed: Comfort navigating the ambiguity of a hyper-growth environment, thriving in quick decision-making cycles, and aligning with Navan’s fast-paced, user-centric culture.
Education: Bachelor’s degree in Business or Finance preferred; MBA or CPA is a significant plus.
Pay
The posted pay range represents the anticipated low and high end of the compensation for this position and is subject to change based on business need. To determine a successful candidate’s starting pay, we carefully consider a variety of factors, including primary work location, an evaluation of the candidate’s skills and experience, market demands, and internal parity.
About Navan
Navan (Nasdaq: NAVN) is the global AI-powered business travel and expense platform that makes travel easy for frequent travelers. From finding flights and hotels, to automating expense reconciliation, with 24/7 support along the way, Navan delivers an intuitive experience travelers love and finance teams rely on. See how Navan customers benefit and learn more at navan.com.
Culture of Excellence
Our team is our competitive edge — a high-performance group of smart, driven people committed to winning together. This dedication to excellence is why we’ve been recognized as a Best Place to Work by Built In (2023–2026), a G2 Best Global Software Company (2025–2026), Forbes Cloud 100 (2022–2025), and CNBC Disruptor 50 (2022–2025). At Navan, we provide an environment where top talent excels, offering the autonomy and fast-paced trajectory needed to build a defining career and do the best work of your life.
Benefits
Navan offers a comprehensive benefits program designed to support your well-being, financial security, and life outside of work. Our benefits, thoughtfully tailored by country to meet local needs, include healthcare coverage, insurance offerings, and wellness resources for you and your family.
Workplace Policy
We believe in the value of in-person connections, whether that’s sitting down to have lunch with one another, taking a walking 1:1, or collaborating in a room together. The connections forged through face-to-face interactions improve company culture and drive business results. Navan invests in global office spaces — in the U.S., Europe, and Asia, among others — that feel welcoming. In-office perks such as company-provided lunches and happy hours create a strong team environment to help you do your best work. Our employees work from the office four days a week. Please expect this policy for all roles that are tied to an office.
Equal Opportunity
Navan is an equal opportunity employer. We make all employment decisions based solely on merit. We provide equal employment opportunity to all applicants and employees without discrimination on the bases of race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We prohibit any such discrimination or harassment. This policy applies to all terms and conditions of employment, including hiring.