Vice President - General Aviation Claims

About the role

The Claim Manager – General Aviation is a key leadership position within the Aerospace claims team. You will be responsible for managing a team of approximately eight adjustors located throughout the US. You will serve as both a people manager and a technical referral point for NA Aerospace claim team members.

Responsibilities

• Serve as a people manager and technical referral point for NA Aerospace claim team members.
• Manage the Hull, Light Aviation and Vertical Unit team, including direct reporting responsibility for a team of approximately eight adjustors.
• Develop talent from within the team and ensure operational excellence.
• Adjust a selection of the department’s most complex claims, and collaborate with NA Aerospace Claim leaders, Global and NA Aerospace underwriting business leads and stakeholders to deliver a consistent, efficient and customer-centric NA Aerospace claim proposition.
• Provide strong technical Aerospace claim leadership across the general aviation sub-class within NA Aerospace Claims.
• Delegate, in accordance with Global guidelines, reserving, payment and settlement authority to NA Aerospace claim team members in conjunction with Global International, Specialty and Aerospace Claim management.
• Communicate, update and maintain compliance with established AIG Litigation Claim guidelines, ensure appropriate and timely engagement with AIG Legal department and schedule, coordinate and host cross-functional litigated claim file roundtables.
• Work closely with Specialty leadership and Head of NA Aerospace Claims to ensure appropriate resource levels and skill sets to support the NA Aerospace claim portfolio.
• Establish and maintain strong relationships with Global / NA Regional Aerospace underwriting, actuaries, finance, reinsurance, customers and brokers.
• Review existing best practice guidelines and claim adjustment procedures in conjunction with the Head of NA Aerospace Claims and recommend improvements as needed to ensure best practices.
• Maintain superior Aerospace claim team skills by supporting / providing technical training, keeping claim staff current with industry custom and practice and recruiting top Aerospace claim talent.
• Lead AIG’s North American Aerospace claim industry thought leadership by contributing to and participating in local market seminars, programs and industry events.
• Identify and report NA Aerospace claim trends, lessons learned and risk management opportunities to the Head of NA Aerospace claims as well as relevant Aerospace stakeholders (underwriting, actuarial, finance, risk management).
• Support Head of NA Aerospace Claims on all assigned projects and initiatives.
• Enable and facilitate NA Aerospace Claims team compliance with all appropriate governmental regulatory and AIG Corporate claims governance guidelines.

Requirements

Proven leadership and personnel management skills
Extensive Aerospace general aviation claim management experience
Demonstrated ability to manage a broad range of stakeholders
Highly collaborative approach across functions and geographies
Ability to manage and influence team and stakeholders across North America
Strong technical Aerospace claim capability to manage and oversee AIG’s NA Aerospace Claim portfolio and adjust AIG’s NA Aerospace complex aircraft damage claims
Established positive reputation and market presence in Aerospace Insurance claim management
Ability to manage / minimize the total cost of Aerospace claims

Qualifications

Not specified

Skills

Not specified

Benefits

Not specified

Pay

Not specified

Schedule

Not specified