Vice President, Enterprise Account Management

Location: Remote – US-based candidates only, no visa sponsorship available.

About the role

This role will lead continuous improvement work focused on process discipline, productivity, and measurable operating gains. You will partner with operational leaders and project stakeholders to standardize workflows, identify bottlenecks, and improve execution quality. The position offers the opportunity to create measurable efficiency gains and scalable operational improvements within a technology-driven environment.

Responsibilities

• Develop and implement an account management strategy to enhance revenue retention and expansion
• Lead and grow the enterprise account management team, focusing on continuous improvement and engagement
• Train and motivate account management leaders in renewal and growth processes
• Establish scalable account management processes and best practices
• Generate bookings through upselling and cross-selling within existing accounts

Requirements

• 7+ years in enterprise SaaS sales, account management, or revenue leadership
• Proven record in exceeding revenue retention and expansion targets
• Experience with privileged access management, identity and access management, or cybersecurity solutions
• Strong leadership skills with a passion for developing high-performing teams
• Excellent knowledge of account management processes and CRM systems, preferably Salesforce

Pay

$150,000 – $200,000 annually

Benefits

• Medical, Dental & Vision coverage
• Employer Paid Life Insurance and Supplemental Life options
• Voluntary Short and Long Term Disability Insurance
• 401K options (Roth/Traditional)
• Generous PTO plan that rewards commitment and seniority