Vice President, Digital Commerce & Loyalty, US and Canada
Dairy Queen · Bloomington, MN · 3 days ago
Hybrid$247k/yrFull-time
Key Accountabilities
- Digital Commerce and Revenue Growth
- Loyalty, CRM, and Customer Value Platforms
- Digital Product, Experience, And Platform Leadership
- Data‑Driven Optimization and Innovation
- Cross‑Functional Leadership and Franchisee Partnership
- People Leadership and Organizational Development
Qualifications
- Bachelor’s degree in Marketing, Business, or a related field required; advanced degree preferred.
- Significant progressive leadership experience in digital commerce, loyalty, CRM, or customer experience, ideally within retail, restaurant, or franchise-based environments.
- Minimum 12+ years of relevant experience, required.
- Proven track record of driving digital revenue growth and customer engagement across complex, multi-market businesses.
- Strong understanding of digital platforms, MarTech, CRM, personalization technologies, and digital payment or stored-value programs.
- Demonstrated ability to lead cross-functional initiatives and influence senior stakeholders in a matrixed organization.
- Experience building and leading high-performing teams in fast-paced, transformation-oriented environments.
- Exceptional communication skills with the ability to translate complex concepts into clear, actionable insights.