Vice President, Digital Commerce & Experience
About the role
Reporting to the Chief Digital and Innovation Officer (CDIO), the Head of Digital for Commerce and Experience is a strategic and outcome-focused product and engineering executive responsible for leading the vision, product strategy, and delivery of end-to-end delivering a scalable, data-driven, and future-forward bespoke digital platform for global sales and services. This will give enterprise and hyperscaler customers, and the partners who sell to them, a single place to buy our products and services and see how those are performing — across every region in which we operate. This VP will serve as a technology and innovation partner to the co-sponsors - Chief Revenue Officer (CRO) and Chief Product Officer (CPO) – with aim of delivering frictionless, zero-touch and world-class experiences for both customers and our channel partners. The ultimate goal is to extend the experience to employees globally. This leader will own product strategy, UI/UX design, engineering and operations and full delivery for the platforms while collaborating with CRO, CPO and Data Center Operations users, and have full end-to-end accountability and empowerment for their platform with AI, cyber-security and architecture teams also as part of their extended leadership teams. The platform will underpin billions of dollars of revenue and plays a pivotal role in shaping how Equinix evolves its sales and service capabilities in the age of AI inferencing.
Responsibilities
- Strategic Leadership: Strategic partner to CDIO, CRO and CPO organization to define and execute a product and platform strategy for portals; champion an AI-first and data-driven mindset