Vice President, Company Operations, Popeyes, US
Position Overview
The Vice President of Company Restaurant Operations is responsible for defining and driving the strategy, performance, and operating model for Popeyes' company-owned restaurant portfolio (100+ restaurants).
Key Responsibilities
Own and define the strategy for company-owned restaurants, including a 3–5 year roadmap
Lead full P&L accountability including sales, EBITDA, and capital deployment
Establish company restaurants as the system benchmark for operational excellence
Design and deploy the Company Operations playbook including standards and routines
Set KPI frameworks and hold teams accountable to performance outcomes
Drive innovation testing and scale successful practices system-wide
Oversee labor strategy, scheduling routines, and operational controls
Drive capital allocation strategy and ROI-based decisions
Field Leadership Oversight
Lead Directors, District Managers, Restaurant Managers, and Support Teams
Drive top- and bottom-line performance across all restaurants
Ensure disciplined execution of standards and initiatives
Maintain operational controls across cash, inventory, and food safety
Lead performance routines (weekly, monthly, quarterly)
Talent & Organizational Leadership
Design the field operating model and organizational structure
Own succession planning and leadership development
Build a strong leadership bench
Attract, develop, and retain high-performing leaders
Drive a culture of accountability and continuous improvement
Qualifications & Skills
10+ years of experience in operations, business, restaurant operations or relevant field
Executive leadership experience managing large-scale restaurant operations
Proven ability to define strategy and execute through distributed teams
Deep expertise in P&L ownership and performance management
Strong cross-functional leadership and influence
Track record of building high-performing teams
Strong analytical and decision-making capability