Vice President, Communications Consulting Leader

About the role

This role manages and leads a team of Communications Consultants (CCs) who are responsible for client consulting, design and execution of benefits communication and education efforts for plan sponsors.

Responsibilities

• Effectively coach high-level individual contributors on strategic consultation with clients to highlight our value proposition and increase client satisfaction.
• Build positive relationships with internal business partners and influence others to provide support and assist with issues.
• Periodically interact with clients to support CCs, help resolve issues, customer concerns and compliance monitoring.
• Bring innovative ideas to the group, be willing to try new things and lead broad-based initiatives.
• Recruiting, leading and developing a strong team; providing continuous feedback and formal reviews during quarter and year-end review cycles.
• Create a culture that values and rewards contributions, drive, initiative, and achievement of results.
• Collaborate with other C&E leaders and key business partners in service of clients, participants, associates, and the firm.
• Review key performance indicator metrics and trends to ensure that satisfaction, risk, and quality is effectively managed; drive action plans and hold teams accountable for results.
• Supervise registered representatives.

Requirements

• Bachelor’s Degree – Required or equivalent with 12-15 years of experience.
• 7+ years of management experience is required.
• Experience in employee benefits communication and/or financial services required.
• Series 7, 63 and 24 required or attained within 90 days of hire.
• Strong leadership, facilitation, influencing, decision-making and team building skills.
• Deep collaboration and partnership focus.
• Client servicing skills and experience, including escalation management.
• Change management experience.
• Ability to hire, manage, coach, and develop a diverse team across multiple geographical locations.
• Highly organized and able to prioritize and multi-task in a fast-paced, matrix management environment.
• Excellent communication and interpersonal skills.
• Ability to think strategically and advise senior leaders.

Skills

• Strong leadership, facilitation, influencing, decision-making and team building skills.
• Deep collaboration and partnership focus.
• Client servicing skills and experience, including escalation management.
• Change management experience.
• Ability to hire, manage, coach, and develop a diverse team across multiple geographical locations.
• Highly organized and able to prioritize and multi-task in a fast-paced, matrix management environment.
• Excellent communication and interpersonal skills.
• Ability to think strategically and advise senior leaders.

Benefits

The role offers a competitive compensation package, including a comprehensive benefits program that includes health insurance, retirement savings options, and other perks designed to support your well-being and career growth.

Pay

The salary range for this position is $80,000 - $120,000 annually, depending on experience and qualifications.

Schedule

The role is typically based at Fidelity's headquarters, but may require occasional travel to meet with clients and colleagues.