Vice President, Business Operations
Golden Child is redefining pet nutrition through an uncompromising focus on health, quality, and culinary craftsmanship. A Miami-based startup, we've built a founding team of board-certified veterinary nutritionists, supply chain experts, and classically trained chefs to engineer a food system held to human-grade standards. Golden Child offers chef-crafted, science-backed Mains and functional Drizzles designed to support lifelong health.
About the role
As VP of Business Operations, you will own Golden Child's business execution, planning, and internal operating systems. Everything you do will be AI First, and you will take ownership of the management and execution of Golden Child’s AI First Operating System. You will work across the organization to turn data into decisions, decisions into priorities, and priorities into execution. You will report directly to the CEO.
Responsibilities
- Lead the organization's operating rhythm and execution excellence.
- Partner directly with the executive team to ensure initiatives are prioritized by impact, have clear ownership and accountability, and that top-priority initiatives are implemented rapidly and effectively.
- Own the execution and integration of Golden Child’s AI-first operating system, partnering with Engineering and Data Science on development and leading organization-wide adoption and enablement.
- Apply analytical expertise to extract key signals from internal and external data, translating them into actionable insights and company priorities.
- Own the measurement and forecasting of customer lifetime value and acquisition economics, including retention, revenue forecasting, acquisition attribution, and incrementality.
- Own FP&A and demand planning, with a focus on a next-generation, AI-driven approach to forecasting and business planning.
Qualifications
- 7–10 years of experience across business operations, data analytics, strategic finance, or financial forecasting.
- Deep expertise driving execution and managing complex cross-functional initiatives.
- Exceptional analytical skills and ability to translate data into business decisions.
- Demonstrated ability to use AI to materially improve workflows, analysis, and decision-making.
- Experience building and scaling systems at high-growth organizations.
- A systems thinker who can operate at both the strategic and executional level.
- Passionate about scaling consumer businesses.