Vice President & Administrator

About the role

The Vice President & Administrator of The Friendly Home oversees key clinical and service departments, guides quality and compliance efforts, supports financial and operational performance, and helps advance a Culture of Excellence across the organization.

Responsibilities

• Provide executive leadership for assigned clinical and service departments, ensuring efficient, effective, and compliant operations.
• Partner with the President, Chief Financial Officer, and department leaders on strategic planning, annual operating plans, budgets, and capital planning.
• Develop, implement, and monitor programs, policies, procedures, and performance objectives that support organizational priorities.
• Lead quality assurance and regulatory readiness efforts to ensure compliance with applicable federal, state, and local requirements.
• Prepare operational reports and provide updates to executive leadership and the Board of Directors.
• Promote a strong team culture through effective communication, staff development, orientation, training, and ongoing education.
• Support resident, family, employee, and community relationships through visible, service-oriented leadership.

Requirements

The ideal candidate is an experienced senior care or healthcare executive who leads with integrity, builds trust across teams, and balances strategic vision with hands-on operational follow-through. This individual will be comfortable working in a highly regulated environment, leading through change, and fostering collaboration across departments to deliver exceptional care and service.

Qualifications

• Proven experience in senior care or healthcare administration.
• Strong operational judgment and regulatory knowledge.
• Financial discipline and a genuine commitment to resident-centered care.
• Leadership skills including strategic vision and hands-on operational follow-through.
• Ability to work in a highly regulated environment and lead through change.
• Experience fostering collaboration across departments.