Vice President, Accounts-Promo Med Ed-Client Services

Recruitment Fraud Alert: OPEN Health only communicates through email addresses ending in @openhealthgroup.com, verified LinkedIn profiles, or the same applicant tracking system you used to submit your application. We will never request payment, ask for personal information early in the process, or send checks for equipment. If you're unsure about a message, please visit our official careers page or contact us directly. Vice President, Accounts Location: US-Tri State preferred, Hybrid or Remote Job Summary The Vice President, Accounts owns a major portion of the organization’s business outright — holding full P&L responsibility for their client portfolio and setting the leadership agenda for every Account Director and account team within it. The VP leads a portfolio of 2 or more accounts, each run day-to-day by an Account Director(s) and staffed by teams across Accounts, Projects, and Scientific. Growth is the mandate: the VP is expected to expand revenue within existing accounts and bring new accounts into the organization at a scale that materially moves the business. Essential Duties & Responsibilities Client Management & Satisfaction Builds and owns client relationships from day-to-day contacts through upper-level management; serves as the senior strategic lead with medical VP lead delivering the big-picture view of the brand and business, and shapes the strategic direction that drives the brand’s successResponsibility for ensuring Client Services teams deliver the highest levels of strategic rigour throughout Promotional materials across assigned accountsAccurate interpretation of client briefs, high standard of service excellenceProfessional and effective liaison with clients and all external stakeholdersProactive provision of strategic counsel, insights, recommendations and solutions to clients on their projectsExcellent financial management to ensure business plans are delivered while maximising recoverability of all time spent on client business Holds final accountability for ensuring every project delivered across the business unit is scientifically sound and strategically relevant Owns the overall profitability of the business unit — full accountability, no deflection Project Planning & Execution Directs resources across the business unit to guarantee client services support and communication; drives every tactical and strategic implementation to be on target, on time, and on budget — without exception Business Expansion/Business Development/Organic Growth Organically grows current client business. Actively sells within existing accounts and drives new accounts into the organization in collaboration with business development. Owns growth as a core deliverable of the role, not an occasional askIdentification of new opportunities within existing accounts, supporting the wider team to pursue organic growth opportunities across the business unit via building strong long-term trusted advisor client relationshipsProvision of support for new business activities, leading proposals and pitches, demonstrating a clear understanding of client objectives, therapy area and product, ensuring effective delivery and high conversion rate Financial Management and project performance Partners with account, project, and finance teams to guarantee profitability across every account and the business unit as a whole; delivers routine financial forecasts to Management; owns resource allocation in collaboration with ELT to ensure profitable, quality delivery; drives regular financial reporting to clients Maintain an annual budget of contract revenue: $5MM–$10+MM People Management and Development Effective line management to drive high performance standards across the team and support the career and personal development goals of assigned line reports, including performance reviews, objective setting, succession planning and management of under-performanceDevelopment of close working relationships with team members to guide, coach, and motivate them, providing support as required and offering regular feedback on performance, both directly and to line managers (Client Services or Medical & Scientific Services)Participation in the development and delivery of training initiatives to ensure the highest possible team calibre and standards Oversee 5–8+ accounts (dependent upon scope) — each a full book of business led by its own Account Director and staffed by a dedicated team Other — Takes on additional duties in support of the organization as directed by the Executive Vice President Experience, Skills, And Qualifications Bachelor’s degree12+ years in medical education, including 5+ years in senior-level account leadership positionsFamiliarity with a variety of therapeutic categories, as requiredMedical education experience and a genuine passion for client success — a true advocate for the growth of clients’ brands and their complete satisfactionDemonstrated ability to manage a P&LA team leader and motivator with a proven track record of recruiting and developing top talentExcellent judgment and communication skills when dealing with clients, team members, and healthcare professionalsDemonstrated ability to sell into existing clients and bring new clients into the organizationDevelops and maintains contacts and access to key decision makers across pharmaceutical clientsDeploys resources to best balance the company’s overall business objectivesInteracts with third parties (other agency vendors, professional organizations/societies) where appropriate Travel Requirements Ability to travel as required (up to 30%) About OPEN Health At OPEN Health, we connect visionary minds, pioneering science, and advanced technology to drive real impact. By uniting people, science, and technology, we activate new opportunities for biopharma innovation. Our expertise across medical affairs and market access unlocks faster, smarter routes to market. We are committed to improving patient outcomes worldwide. To learn more, visit www.openhealthgroup.com. OPEN Health. The right combination to unlock possibilities. What We Offer As a global organization, OPEN Health is committed to supporting our employees and their families through a comprehensive benefits program Competitive pay, generous paid vacation, holidays and more, across all our locationsOngoing training and development opportunities which foster and shape your individual career pathAn active and growing commitment to bettering the communities our employees call home through our Corporate Social Responsibility programThe opportunity to thrive in a global, collaborative environment while working every day to improve health outcomes and patient wellbeingDiverse, inclusive culture that encourages you to bring your whole self to work If we sound like the sort of business environment in which you would thrive, then we would love to hear from you. OPEN Health does not discriminate on the basis of race, sex, colour, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.