Veterinary Technology - Veterinary Receptionist (Certificate)
Metropolitan Community College-Maple Woods · Campus, IL · Yesterday
HealthcareFull-time
A receptionist in a veterinary office must be able to work with both humans and animals in a caring manner.
The receptionist greets patients and their owners, making them feel welcome and safe.
- Answer phones
- Schedule appointments
- Collect payments
- Dispense medications
They communicate client and patient information to the veterinarian or veterinary technician to aid in patient care.
Veterinary receptionists must have great communication and customer service skills.
Every person who comes into the office will come in contact with the receptionist.
General education courses
- MCC-Online: ANHS 100, ANHS 130, ANHS 140, ANHS 150
- MCC-Maple Woods: ANHS 100, ANHS 130, ANHS 140, ANHS 150
Management related courses
- MCC-Online: ACCT 101, BUSN 105, BUSN 150, BUSN 200, BUSN 240, BUSN 270, VETT 100
- MCC-Maple Woods: Not listed
Visit the Veterinary Hospital Managers Association website for requirements for the Certified Veterinary Practice Manager examination.