Veterinary Technician - Surgery Lead

Role Responsibilities

• Work with the administrative team to develop standards, tools and processes within the training programs (in-house and/or outsourced) and map out annual training plans for technical, client care, and other departments as necessary to support organizational goals and objectives.
• Assist in designing, preparing, and identifying educational aids and materials to support staff training.
• Lead the new hire training for assigned trainee(s) on treatment floor.
• Conduct organization-wide training needs assessment and identify skills or knowledge gaps that need to be addressed.
• In collaboration with the Hospital Director, evaluate training effectiveness by assessing application of learning to job performance, recommend future training programs.
• Use known education principles and stay up to date on new training methods and techniques.
• Communicate the training status of new employees to the Hospital Director.
• Work a variety of shifts as needed for staffing and training.

Requirements

• License preferred but not required; Veterinary Technician Level 2 skills required.
• Able to monitor and care for patients.
• Have nursing skills to include proper animal restraint, anesthesia monitoring, catheter placement, phlebotomy, and performing treatments.
• Have previous training experience and follow training protocols and guidelines.
• Have knowledge of anesthetic protocols used for emergency and other specialty patients.
• Have knowledge of running in house lab machines and sending lab samples out.
• Have knowledge of positioning and taking radiographs, as well as sending them out for radiology interpretation.
• Have knowledge of triage for new consultations and rechecks, and the ability to discuss estimates for diagnostics, procedures, and/or treatments with clients.
• Have a sound knowledge of all Surgery procedures and processes.
• Have sound medical terminology knowledge and common disease processes and medical emergencies.
• Have the ability to train assistants and technicians at all levels, including advanced skills such as ventilator operation, placement of central lines, sampling catheters, urinary catheters, and feeding tubes.
• Cleaning, stocking, and helping to maintain proper care of the hospital equipment.
• Good communication skills with the clients and can provide nursing care for ER and specialty patients.
• Knowledge and experience with CT Scan is a plus.
• Works with the Hospital Director to assist evaluations of the technicians and assistants as scheduled.
• Effectively communicate feedback on performance with nursing staff.

Experience & Skills

• Had a positive personality and be team-driven.
• Be able to lift up to 50lbs.
• Be flexible to scheduling needs up to 29hrs weekly.
• Be willing to learn and participate in collaborative conversations.
• Have a basic understanding of canine and feline illnesses.
• Be comfortable with client service.
• Display professionalism.

Competencies

• Great attitude.
• Motivated, compassionate, and detailed oriented.
• Technical capacity.
• Strategic/Forward Thinking.
• Decision Making.
• Communication Proficiency.
• Ethical Conduct.
• Collaboration Skills.
• Conflict Resolution.

Work Environment

This job operates in a veterinary hospital setting. Normal vocation environment risks associated in this setting as related to the operation of industry specific equipment, treatment of and exposure to clientele, and health hazards related to disease and specialty care. This role routinely uses standard office equipment such as computers, phones, and printers.

Physical Demands

This position will require at least 10 hours of walking/standing/crouching/bending, lifting/ pushing/pulling between 1-50lbs, and sedentary work.

Position Type/Expected Hours Of Work

This is a full-time position. Evening, weekend, and holiday work will be required as job duties demand, as well as availability by phone and/or email for emergency-related questions, concerns, emergencies, and staff inquiries. Additionally, on call is required for emergency surgical procedures.

Skills

• Access to comprehensive learning and skillset programs.
• Continuing education and development support through our library of free CE courses and paid time off to complete.
• Scholarship opportunities and tuition reimbursement.

Benefits

• Paid time off including 8-weeks of full-pay parental leave, bereavement to grieve both humans and pets, and time off for new pet adoptions.
• Top quality medical, dental, and vision insurance plus health savings account and flexible spending account.
• Pet perks including free exams, discounts on products and services, and more at all Thrive Pet Healthcare locations.
• Generously subsidized backup and ongoing care support for children, adults, and pets.
• Mental health benefits including coaching and therapy sessions.
• 401k with employer contribution and no waiting period.
• So many benefits including scholarship opportunities and student loan support program.