Veterinary Technician Lead

Clinical Leadership

Serve as the primary clinical lead during assigned shifts. Coordinate patient flow between appointments, treatment, surgery, and discharge. Support veterinarians during examinations, diagnostics, treatments, and surgical procedures. Ensure patient care standards and hospital protocols are consistently followed. Monitor patient safety and quality of care throughout the hospital.

Team Support & Development

• Provide day-to-day guidance, coaching, and mentorship to veterinary technicians and assistants.
• Aid in training and onboarding new team members.
• Help identify workflow challenges and implement solutions.
• Foster a positive, collaborative, and accountable team culture.
• Serve as a resource for clinical questions and technical skill development.

Operations & Workflow Management

• Assign and prioritize daily tasks to ensure smooth hospital operations.
• Assist with managing treatment and appointment schedules.
• Maintain awareness of staffing needs and communicate operational concerns to leadership.
• Ensure treatment areas, exam rooms, and equipment are clean, stocked, and functional.
• Support inventory management and supply organization.

Client Service

• Promote exceptional client communication and patient advocacy.
• Assist with client education regarding treatments, medications, and discharge instructions.
• Address client concerns professionally and escalate issues when appropriate.

Qualifications

• Minimum 3 years of veterinary clinical experience.
• Advanced technical skills including venipuncture, catheter placement, radiology, laboratory procedures, anesthesia monitoring, and patient nursing care.
• Strong organizational, communication, and leadership skills.
• Ability to multitask and adapt in a fast-paced environment.

Preferred

• Previous lead, supervisory, or mentoring experience.
• Experience with electronic medical records and practice management software.

Benefits

• Competitive pay
• Medical, dental, and vision insurance
• Paid time off
• Continuing education support
• Licenses and professional dues reimbursement
• Employee pet care discounts
• 401(k) and retirement benefits
• Growth and leadership development opportunities

Physical Requirements

• Ability to lift and restrain animals up to 50 pounds independently and larger animals with assistance.
• Ability to stand, walk, bend, kneel, and lift for extended periods.
• Exposure to animal-related hazards, including bites, scratches, and zoonotic diseases.