Veterinary Technician - Emergency

About the role

All City Pet Care Veterinary Emergency Hospital is a 12 doctor General Practice/24 hour Emergency Hospital located in a newly renovated, beautiful facility. We are seeking a Veterinary Technician to join our dynamic team.

Responsibilities

• Maintains a professional and calm demeanor with all clients.
• Greets the client and patient and helps ensure an orderly transition from the reception area to the exam room.
• Acts as an intermediary between the doctor and the client, responsible for tasks such as client follow-up phone calls after a visit or surgery.
• Clearly and accurately explains all services, procedures, and treatments.
• Recommends routine treatments and educates the client appropriately.
• Provides the client with all appropriate educational materials.
• Updates patient files accurately and in a timely fashion to allow for an efficient client check-out process.
• Notes any recommended products or services in the chart and communicates these with the Client Service Representative.
• Demonstrates and utilizes proper restraining techniques.
• Reads and accurately interprets the patient chart.
• Obtains and records baseline medication information.
• Performs cursory examinations, including assessment of the eyes, ears, and teeth.
• Completes routine procedures such as nail trims, ear cleaning, and anal gland expression.
• Completes all necessary updates to the patient chart, specifically the treatment sheet (travel/circle sheet).
• Utilizes the hospital computer system to enter appropriate products and services from the treatment sheet (This responsibility may be shared with the Client Service Representative).
• Collects appropriate blood samples for various diagnostic tests.
• Properly runs diagnostic tests.
• Obtains necessary cytology samples for ear swabs and skin scrapings.
• Collects samples for fecal analysis and urinalysis.
• Accurately completes and submits all laboratory samples and paperwork.
• Properly obtains and processes radiographs utilizing the correct protective garments, labeling, positioning, and exposure.
• Completes dental scaling and polishing.
• Pulls up and administers medications.
• Maintains surgical packs (cleanliness, contents, and sterility).
• Completes updates to the surgical log.
• Maintains exam and surgical equipment.
• Provides post-surgery updates to clients.

Requirements

• High school degree.
• CVT or RVT certification.
• One year experience working as CVT/RVT preferred.

Qualifications

• Knowledge of routine procedures including: baseline medical data, cursory examinations, nail trims, ear cleaning, anal gland expression, prophylactic dental care, diagnostic testing, hospital medications, anesthesia and hospital equipment, telephone etiquette, English language skills, client service and interpersonal skills, patient restraint techniques, routine examinations and sample collection, basic computer skills, and ability to work flexible hours.

Skills

• Professional and courteous.
• Flexibility.
• Willingness to learn.
• Attention to detail.
• Adherence to procedures and protocols.
• Works well in team environment.
• Self-starter and able to work with minimal supervision.

Benefits

• Yearly Reviews.
• Quarterly Bonus.
• Holiday Pay.
• Vacation.
• Continuing Education.
• Health, Life, Dental, Vision.