Veterinary Technician

Key Responsibilities

• Assist in the examination, treatment, and monitoring of animals under the supervision of a veterinarian.
• Administer medications, vaccines, and treatments as prescribed.
• Maintain thorough and accurate medical charting for all patients, consistently meeting hospital quality control standards.
• Operate and maintain laboratory equipment.
• Perform diagnostic tests, interpret results, and record findings accurately in patient records.
• Prepare and analyze laboratory samples such as blood, urine, and feces.
• Operate and assist in surgical procedures, including preparing surgical suites, instruments, and patients for surgery.
• Provide post-operative care and monitor anesthesia.
• Contribute to the day-to-day flow and efficiency of the hospital, collaborating with team members to optimize operations.
• Act as an advocate for the overall success and performance of the hospital.
• Perform select reception duties, such as triaging phone calls, scheduling appointments, and facilitating the intake and discharge of patients.

Customer Service Delivery

• Provide professional, efficient, and exceptional service.
• Demonstrate excellent communication and organizational skills when interacting with the veterinary team and clients.
• Effectively adapt to individual clients and their needs.
• Effectively resolve customer complaints, as appropriate.

Required Skills and Knowledge

• Stay up-to-date with the latest advancements in veterinary medicine through ongoing professional development and continuing education to maintain certification and improve knowledge and skills.
• Work independently and exercise good judgment.
• Multi-task effectively.
• Complete work, maintaining a high level of accuracy while managing constant interruptions.
• Remain action-oriented and effectively set priorities.
• Work well in an extremely fast-paced work environment, remaining calm and resilient.
• Exhibit proactive initiative in addressing tasks and challenges as they arise.
• Learn new computer software systems (EMR, Scheduling, etc.).
• Provide a high level of accountability.

Experience/Knowledge

• Stays up-to-date with the latest advancements in veterinary medicine through ongoing professional development and continuing education to maintain certification and improve knowledge and skills.
• Work independently and exercise good judgment.
• Multi-task effectively.
• Complete work, maintaining a high level of accuracy while managing constant interruptions.
• Remain action-oriented and effectively set priorities.
• Work well in an extremely fast-paced work environment, remaining calm and resilient.
• Exhibit proactive initiative in addressing tasks and challenges as they arise.
• Learn new computer software systems (EMR, Scheduling, etc.).
• Provide a high level of accountability.

Education And Experience

• A high school diploma or equivalent associate degree is preferred.
• Must have and maintain a valid certification, registration, or licensing (CVT, RVT, or LVT).
• At least 1+ years of veterinary hospital experience.