Veterinary Receptionist - Riverside, RI

Who We Are

Riverside Animal Hospital is Hiring a Veterinary Receptionist!

About the Role

Join our front desk team and play a vital role in creating a welcoming experience for clients and patients while supporting our medical team and helping our hospital operate efficiently.

Responsibilities

• Manage multiple phone lines and assist clients with scheduling appointments
• Welcome clients and patients with warmth and professionalism
• Schedule appointments and manage daily appointment flow
• Process payments and maintain accurate financial records
• Maintain a clean, organized, and welcoming reception area
• Support client communication and answer questions professionally
• Maintain accurate client and patient information
• Aid in administrative tasks and daily hospital workflow
• Support the veterinary team while delivering exceptional customer service

Requirements

• Previous veterinary experience preferred
• Customer service experience required
• Knowledge of veterinary terminology preferred
• Familiarity with vaccine protocols preferred
• Excellent communication and interpersonal skills
• Strong organizational and multitasking abilities
• Positive attitude and team-oriented mindset
• Ability to remain calm and professional in a fast-paced environment
• Compassion for clients, patients, and coworkers

Qualifications

• High school diploma or equivalent
• Current CPR certification
• Experience with Microsoft Office Suite

Skills

• Excellent communication and interpersonal skills
• Strong organizational and multitasking abilities
• Positive attitude and team-oriented mindset
• Ability to remain calm and professional in a fast-paced environment

Benefits

• Financial Rewards that Grow with You: Competitive pay, 401(k) matching, tuition support, and referral bonuses
• Wellness & Peace of Mind: Comprehensive medical, dental, and vision coverage with supplemental options; up to three weeks of paid parental leave; generous PTO; and employee discounts
• Professional Growth & Recognition: Quarterly team bonuses, professional development opportunities, continuing education allowance, and uniform allowance
• Lifestyle Perks You’ll Appreciate: Six paid holidays and an Employee Assistance Program

Pay

Negotiable and based on experience

Schedule

~35 hours/week. 3 or 4 x 10-hour shifts. WEEKENDS OFF.