Veterinary Receptionist - East Brainerd Animal Hospital

About the role

Join a dedicated team committed to providing compassionate, top-tier small animal care. East Brainerd Animal Hospital is an AAHA Accredited practice known for its exceptional 4.8-star Google rating. Located in Chattanooga, Tennessee, this vibrant city offers a blend of metropolitan amenities and outdoor adventures.

Responsibilities

• Manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody compassion and empathy, being a calming presence for clients and treating each pet like your own.

Requirements

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred.
• A flexible schedule, including some weekends and holidays.

Qualifications

• A high school diploma or equivalent.
• Highly motivated and enthusiastic about working in a fast-paced veterinary environment.
• Ability to work independently and as part of a team.
• Valid driver’s license and reliable transportation.

Skills

• Excellent communication skills.
• Organizational and time management skills.
• Ability to handle stress and remain calm under pressure.
• Positive attitude and ability to interact with clients and pets.

Benefits

• Comprehensive benefits package including Medical, Dental, Vision insurance, Employee Assistance Program (EAP), 401k retirement options, Life Insurance, and Disability coverage.
• Discounted veterinary care for your own pets.
• Free 24/7 access to doctors through Teladoc.

Pay

Competitive compensation based on experience and role.

Schedule

Flexible schedule, including some weekends and holidays.