Veterinary Receptionist - Community Pet Health Center

About the role

Community Pet Health Center, established in 2006, is defined by its mission to optimize animal health and enhance the bond between pets and families. We are proud that our commitment to patient care and a high-quality, professional environment resonates deeply with our clients, evidenced by our excellent 4.9-star Google rating. We strive always to provide the most professional experience possible. This is an environment where you can truly do your best work alongside dedicated colleagues who share your passion for medicine.

Responsibilities

• Manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody compassion and empathy, demonstrating empathy and respect in every situation and treating each pet like your own.

Requirements

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred.

Qualifications

• A flexible schedule, including some weekends and holidays, is required.

Skills

• Exceptional communication skills.
• Organizational skills.
• Collaborative, team-first mindset.
• Experience with veterinary software (preferred).

Benefits

• Comprehensive coverage options including Medical, Dental, and Vision insurance.
• Access to Employee Assistance Program (EAP).
• 401k retirement options.
• Additional financial protection benefits like Life Insurance and Disability coverage.
• Discounted veterinary care for your own pets.
• Free 24/7 access to doctors through Teladoc.

Pay

Competitive hourly rate or salary based on your experience and role.

Schedule

A flexible schedule, including some weekends and holidays, is required.