Veterinary Receptionist
The Virginia Beach SPCA Low-Cost Veterinary Clinic (VBSPCA Veterinary Clinic) has been providing affordable veterinary care to the Virginia Beach community since 1990. Our mission is to offer top-quality, compassionate care to pets and their owners in the Hampton Roads area.
About the role
- Be the first person with whom a client connects - greeting them with care and respect
- Schedule appointments and manage client check in/check out
- Handle phone and email communications - prioritizing and routing appropriately
- Provide knowledgeable support about services, pricing, and veterinary care information
- Juggle well! Multi-task in a fast-paced environment while maintaining quality customer service
Responsibilities
- Customer service experience (medical and/or veterinary field preferred)
- Ability to work collaboratively with all types of people and personalities
- Strong multitasking, problem solving, and critical thinking skills
- Ability to stay organized and prioritize in an active environment
- Motivated to learn, gain experience, and advance their knowledge
- Strong communication skills
- Patience and good sense of humor
Requirements
We are looking for a dynamic individual who can handle a variety of tasks in a fast-paced environment. A background in customer service, medical, or veterinary fields is preferred but not required. Strong interpersonal skills, organizational abilities, and a positive attitude are essential.
Qualifications
While not necessary, experience in a veterinary setting or customer service is highly desirable. The ideal candidate will be able to multi-task effectively, prioritize tasks, and maintain a professional demeanor under pressure.
Skills
Excellent communication skills, patience, and a sense of humor are crucial. The ability to work well in a team and handle stressful situations is also important.
Benefits
- Medical, Dental, and Vision insurance
- Paid Time Off
- Eight Paid Holidays
- Veterinary Care Discount for your furry companions
- Employee Assistance Program (EAP) for additional support
- Adoption Discount for when you want to add to your pack
Pay
Compensation details are not specified at this time.
Schedule
Hours are not specified at this time.