Veterinary Receptionist

About the role

We are hiring a FULL-TIME receptionist for our state-of-the-art hospital in Gardnerville. The position involves weekend shifts and includes access to advanced medical equipment.

Responsibilities

• Greet clients and respond to their inquiries
• Process incoming and outgoing pet transactions and payments
• Answer phone calls, screen for service needs, triage patients, and schedule appointments
• Handle incoming and outgoing mail and email
• Maintain cleanliness in the client-waiting area
• Document and maintain client information, service data, and other pertinent information using business operations software
• Escalate complex matters to senior staff

Requirements

• Minimum of 6 months job-related experience required

Qualifications

• Excellent multitasking skills
• Able to learn quickly and handle high volumes of clients
• Superb patience

Skills

• Customer service orientation
• Phone communication skills
• Basic computer literacy

Benefits

• Medical, Vision, Dental insurance
• 401(k)
• Health Savings Account
• Paid time off
• Employee discounts

Pay

• $16-$20 an hour