Veterinary Receptionist

About Us

Cypress Fairhaven Animal Hospital has been a dedicated partner in pet healthcare for the Cypress, TX community since 2013. We are built on the mission of treating every pet like our own, a commitment reflected in our excellent 4.8-star Google rating, which shows the immense trust the community places in us. We are looking for passionate professionals to join our culture of comprehensive care and collaboration.

This is an environment where you can truly do your best work, supported by dedicated teammates who share your professional passion. Joining Cypress Fairhaven means becoming part of a supportive network that prioritizes the professional growth of every individual. Our larger organization is deeply committed to ensuring all teammates have access to resources that help them succeed, including structured programs designed to support career mobility.

The level of medicine practiced at our hospital is comprehensive and focused on advanced patient outcomes. We provide a wide range of services including essential Wellness and Prevention, sophisticated Testing and Diagnostics, Advanced Care, necessary Surgical Procedures, and critical Urgent Care. As a professional here, you gain immediate access to internal consultation services and specialty resources available through our network.

Cypress, Texas, provides a fantastic community setting for those seeking quality of life outside of the immediate Houston metro area. Located close enough to major city amenities yet maintaining a distinct suburban character, Cypress offers a welcoming environment for families and individuals alike. We are located conveniently off Mueschke Road, making your daily commute straightforward and stress-free.

Responsibilities

• Be the Director of First Impressions: Manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: Maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: Be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: Be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

Requirements

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred.
• A flexible schedule, including some weekends and holidays, is required.

Benefits

• Competitive Compensation: A competitive hourly rate or salary based on your experience and role.
• Health & Wellbeing: Comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.
• Financial Security: Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.
• Commitment to Growth: Support for your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.
• The Power of a Network: Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.
• Valuable Perks: Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Driving the award-winning culture are the WAG values – Work Together, Amaze, and Grow. Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace," ranked #2 in America's Top 100 and #1 in veterinary care.