Veterinary Receptionist

About Us

East Riverside Veterinary Hospital is a full-service small animal clinic rooted in the vibrant New Orleans community. Since 2022, our mission has been to provide comprehensive veterinary care while treating every patient like our own. The community acknowledges this commitment, giving us an exceptional 4.8-star Google rating. We are a seven-doctor team dedicated to elevating patient care through skill and compassion.

Our extensive operating hours—open seven days a week until 8 PM on weekdays—reflect our commitment to serving the community while offering flexible scheduling opportunities. You will practice high-quality, comprehensive medicine here, spanning the full spectrum of small animal care, including Urgent Care, surgical procedures, testing and diagnostics, and specialized Advanced Care options.

Located in a historic and accessible neighborhood, East Riverside Veterinary Hospital gives you the ideal opportunity to build your career while enjoying the richness of New Orleans, a city famous worldwide for its unique music, history, and culinary excellence.

Responsibilities

• Be the Director of First Impressions: Manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: Maintain accurate medical records, manage appointment schedules, and handle financial transactions to keep the hospital running smoothly and efficiently.
• Advocate for Pet Health: Educate clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: Be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

Requirements

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred.
• A flexible schedule, including some weekends and holidays, is required.