VETERINARY RECEPTIONIST

Job Description

At Mission Pet Health, we do things a little differently! As part of our hiring process, we invite candidates to complete a short online assessment so we can better understand your skills and strengths. If you are being considered for the position, you will receive an e-mail from a Mission Pet Health recruiter with a link to complete the assessment at your convenience. Please be sure to check your spam or junk folder - sometimes these messages get filtered out.

What You'll Bring to the Team

• A passion for providing excellent customer service and a genuine love for animals
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment
• A collaborative, team-first mindset and the ability to work both independently and with direction
• Experience with veterinary software is preferred

Company Overview

Welcome to Eastside Animal Hospital, a locally owned and operated practice located in Spartanburg, South Carolina. We are deeply connected to the community we serve, evidenced by our exceptional 4.5-star Google rating reflecting the trust and respect we have earned from local pet owners. As an independent practice, we prioritize accessible, high-quality dog and cat services, focusing on flexible care options and advanced diagnostics. If you are seeking a supportive environment where you can connect meaningfully with clients and succeed through continuous learning, this is your opportunity. Your teammates benefit from a unique operational structure designed for workflow consistency and accessibility.

Your Impact as a Receptionist

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.