Veterinary Receptionist

About the role

Companion Animal Medical Center is a trusted veterinary practice located in Shreveport, LA, proudly serving the surrounding areas. Our team is committed to delivering exceptional veterinary care with a focus on compassion and quality. We offer a comprehensive range of services, including wellness care appointments, surgery, ultrasound, radiology, and specialized rehabilitation services such as therapeutic laser and neuromuscular electrical stimulation. Additionally, we provide convenient boarding options for your pets and an online pharmacy for easy prescription fulfillment.

Responsibilities

• Maintain the visual appeal of the hospital reception area
• Greet and welcome clients and patients
• Answer questions and triage client concerns
• Answer calls or emails and direct to the appropriate party for resolution
• Schedule appointments to maximize efficiency and daily flow
• Check in and check out clients and process payments
• Offer friendly emotional support in a compassionate and discreet manner during times of need to clients

Must be comfortable with various medical outcomes, withstand unpleasant odors and noises, and may be exposed to bites, scratches, animal waste, and potentially contagious diseases.

Qualifications

• Experienced Receptionist with a minimum of 1-year veterinary experience required
• Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator
• Highly organized and possess computer skills
• Self-starter with the desire to continue to advance your knowledge and skillset

Benefits

• Comprehensive Benefits (health, dental, vision, liability, 401k & 401k matching program, life & supplemental insurance, HSA, & FSA)
• Employee Assistance Program
• Paid Vacation and Sick Time for ALL Employees
• Paid Bereavement Program
• Paid Parental Leave Program
• Competitive Compensation
• Continuing Education Allowance (applies to licensed/registered/certified roles)
• Tuition Reimbursement Program available to any AVMA Accredited Veterinary Technology Program
• Career Development Opportunities
• Referral Bonus Program for most positions
• Additional Benefits may also be available (e.g., Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses)

Hiring eligibility may be contingent upon a candidate authorizing and completing a satisfactory background check. Some benefits may only be available to or vary slightly for full-time employment status vs. part-time status.