Veterinary Receptionist/Assistant

About the role

We're seeking a versatile, customer-focused team member to join our hospital in a hybrid Veterinary Receptionist / Veterinary Assistant role.

Responsibilities

• Welcome clients and patients
• Clock in and clock out patients
• Coordinate appointments
• Assist with patient handling and outpatient procedures
• Help keep daily hospital operations running smoothly

Requirements

• 2+ years of experience in a customer service, reception, or client-facing role
• 1+ years of experience as a veterinary assistant
• Previous veterinary receptionist or healthcare-related front-desk experience preferred
• Proficiency in animal handling and restraint (dogs and cats)
• Experience with obtaining TPR and patient histories during exam room check-ins
• Ability to manage a multi-phone line system while assisting in-person clients
• Experience working with veterinary practice management software preferred
• Exceptional verbal and written communication skills
• Strong organizational and time management skills
• Able to accurately process payments and maintain financial records

Qualifications

• Positive attitude and willingness to collaborate with a team

Skills

• Animal handling and restraint (dogs and cats)
• Obtaining TPR and patient histories during exam room check-ins
• Managing a multi-phone line system while assisting in-person clients
• Working with veterinary practice management software
• Exceptional verbal and written communication skills
• Strong organizational and time management skills
• Able to accurately process payments and maintain financial records

Benefits

• Full-time benefits and compensation
• Health package: Medical, dental, and vision insurance
• Life insurance and disability
• Employee Assistance Program
• 401k options
• Paid time off in accordance with site policy and applicable law
• Personal pet discount
• Uniform allowance

Pay

Compensation: $20-24 per hour, for each hour worked*

Flexible compensation consideration for highly experienced veterinary assistants

Schedule

Full-time with flexible availability Monday through Saturday. While our hospital is currently open Monday through Friday, we anticipate adding Saturday hours in the future, and weekend availability will be required.

Get to know Woodinville Animal Hospital

We are a four-doctor general practice that provides a variety of services to small animals in our community with a Fear Free approach. We have multiple staff members who are fear free certified and prioritize gentle patient handling. We currently operate 8am-6pm Monday-Friday, and typically have two to three doctors each day, with one performing surgery. Our purpose is to enhance people and pets lives, contribute to our community, and be Woodinvilles most trusted general practice. We do so by providing comprehensive services and compassionate medicine at a slower, more personalized pace.