Veterinary Practice Manager

Northwest Animal Care Hospital is seeking an experienced and dedicated Practice Manager to join our team as part of the Thrive Pet Healthcare community.

About the Role

The Practice Manager plays a key leadership role in the hospital, driving operational excellence while supporting a positive and collaborative team culture. This position is ideal for a strong leader who enjoys combining business acumen with people leadership—ensuring smooth operations, engaged team members, and excellent client experiences.

Responsibilities

• Lead and mentor hospital staff through hiring, training, and performance development
• Partner with hospital leadership and Thrive finance teams to prepare and manage budgets
• Monitor and analyze key performance indicators to drive success
• Oversee scheduling, workflows, and hospital operations for maximum efficiency
• Maintain safety, compliance, and inventory systems
• Promote teamwork, accountability, and continuous improvement across all levels

Requirements

• 3+ years of hospital management or supervisory experience in veterinary medicine
• Bachelor’s degree in business or equivalent experience (CVPM preferred)
• Strong leadership and communication skills
• Experience managing budgets and reviewing P&L statements
• Ability to analyze data and make sound operational decisions
• A genuine passion for client service, team development, and high-quality patient care

Pay

Compensation $75,000 – $100,000 annually, commensurate with experience and qualifications.

Benefits

• Comprehensive health, dental, and vision insurance
• 401(k) with employer match and immediate eligibility
• Paid time off, including 8 weeks of full-pay parental leave
• Bereavement leave for both humans and pets
• Paid time off for new pet adoptions
• Continuing education and career development through ThriveU and paid CE time
• Mental health resources through Lyra Health (24/7 access to therapy and coaching)
• Employer-subsidized backup and ongoing care for children, adults, and pets
• Pet perks including free exams and discounts at Thrive locations
• Opportunities for career advancement within our nationwide network